question

Upvotes
Accepted
3 0 0 1

does Eikon messenger add messege id of its own when adding a contact and sends the email invitation? if yes can you brief it by example?

does Eikon messenger add messege id of its own when adding a contact and sends the email invitation? if yes can you brief it by example? because the client IT blocks this email for some reason.

eikonmessenger-bot-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Upvote
Accepted
15.1k 28 8 12

Hello @Haneef

Could you please clarify if the question relate to the "Eikon Messenger Application" or "Messenger Bot API"? If the client encounters the issue with the Eikon Messenger Application or Eikon Messenger account, I suggest the client contact the Helpdesk support team via https://my.refinitiv.com/ web site.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.