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Haneef avatar image
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does Eikon messenger add messege id of its own when adding a contact and sends the email invitation? if yes can you brief it by example?

does Eikon messenger add messege id of its own when adding a contact and sends the email invitation? if yes can you brief it by example? because the client IT blocks this email for some reason.

eikonmessenger-bot-api
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wasin.w avatar image   wasin.w

Hello @Haneef

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


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wasin.w avatar image
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Hello @Haneef

Could you please clarify if the question relate to the "Eikon Messenger Application" or "Messenger Bot API"? If the client encounters the issue with the Eikon Messenger Application or Eikon Messenger account, I suggest the client contact the Helpdesk support team via https://my.refinitiv.com/ web site.

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