World Check One ZFS : 504 Gateway Timeout
Hi, Please see error below when screening via ZFS :
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">;
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD>
<BODY>
<H1>504 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed
the connection.
We can't connect to the server for this app or website at this time. There might be too much traffic or a
configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: RvklE8uWp6GBnJQmb76yfRS5AkXzVqW0363nHSxb8qqRiJ2KTvBz_A==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY>
</HTML>
Thank you for your query.
Can you please let us know the error which you are receiving is from your server? Our server will not send a 504 response code.
Hi
This was the error received on both Postman and from code.
I see the requests are working now.
URL : https://zfs-world-check-one-api-pilot.thomsonreuters.com/v1/cases/screeningRequest
Were you experiencing this error within any specific time frame?
Hi, picked up the issue at 6:45pm, thereafter listed the issue here
Just got the same error and response as Suveer. It was fired up from Postman using the ZFS collection and environments.
The request date header was Date: Sat, 20 Jun 2020 17:57:44 GMT
Here are the response headers:
Content-Type: text/html
Content-Length: 1033
Connection: keep-alive
Server: CloudFront
Date: Sat, 20 Jun 2020 17:58:15 GMT
X-Cache: Error from cloudfront
Via: 1.1 e0559a822309b4036bf1911ebfc409ec.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: SFO5-C1
X-Amz-Cf-Id: 2DB8-_nPdaSyE8YN9AEOHjgrInpfR2YDaox6hi97l-p9hYYtXpuLFg==
Thank you for the query. Can you please send me the details and logs so that we may look into the issue? I have dropped you an email regarding the same. Kindly revert back to the email.