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porsche0330 avatar image
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Mac OS can't run api proxy

The app quits after I open it. Is the version problem? My os version Is 10.15.5

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apiproxy
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pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @porsche0330

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

Alex Putkov.1 avatar image   Alex Putkov.1

@porsche0330

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

-AHS

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chavalit-jintamalit avatar image
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Hi @porsche0330

I think this is a machine-specific issue.

Please contact Helpdesk at https://my.refinitiv.com/ for software installation support.

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