"Access Denied" for Nasdaq Rics even though permissioned on Eikon

Almir Purisic
Almir Purisic LSEG
in Eikon Data APIs

Hi everyone,


a client get's error code: 251658243 for Nasdaq RICs randomly where he can't download data for Nasdaq RICs via Eikon Data API anymore even though the same RIC works perfectly fine in Eikon (example: GB00BKZZ4R47.ST). This happens randomly to the customer and in no particular order.. he get's following error message:

image

His code looks like this:

image

Many thanks,

Almir

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Best Answer

  • chavalit-jintamalit
    chavalit-jintamalit admin
    Answer ✓

    Hi @Almir Purisic

    The code in the question looks valid.

    You can report this permission problem to Helpdesk.

    Helpdesk should be able to check if any permission is missing or not.


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