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Product Entitlement - How are they managed?

We seem to be facing the same issue as described here:

https://community.developers.refinitiv.com/questions/49596/client-watchlist-provider-type-is-causing-an-error.html

The solution seems to be to add CLIENT_WATCHLIST (Or, in our case MEDIA_CHECK) to the product entitlements.

How are these managed?, how do we add this entitlement?

world-checkworld-check-one
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zoya faberov avatar image   zoya faberov

Hello @GDC,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If yes, please click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

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Prabhjyot avatar image
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@GDC,

Thank you for the details.

In order to get Media Check enabled for your account, please contact your Refinitiv sales representative and they should be able to assist you further with it.

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Prabhjyot avatar image
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@GDC,

Can you please provide us the parent group name, so we may review the account details?

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These are our details:

  • Client Name Global Data Consortium Inc - API-Partner (T1)
  • Client Code 5581f2c2-a018-493b-a351-8dabb271a93e
  • Trust ID A-01637884
  • Client Description
  • Salesforce ID 4150832
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For the benefit of other users of this forum, the way to manage product entitlements is to go to:

https://worldcheck.refinitiv.com/

Log in

Click Admin -> Groups -> Group Details

Click "Edit" beside "Product Entitlements"

Select all checkboxes, and press Save.

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