Product Entitlement - How are they managed?

GDC

We seem to be facing the same issue as described here:

https://community.developers.refinitiv.com/questions/49596/client-watchlist-provider-type-is-causing-an-error.html

The solution seems to be to add CLIENT_WATCHLIST (Or, in our case MEDIA_CHECK) to the product entitlements.

How are these managed?, how do we add this entitlement?

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Accepted answers

Prabhjyot

@GDC,

Thank you for the details.

In order to get Media Check enabled for your account, please contact your Refinitiv sales representative and they should be able to assist you further with it.

All comments

Prabhjyot

@GDC,

Can you please provide us the parent group name, so we may review the account details?

GDC

These are our details:

Client Name Global Data Consortium Inc - API-Partner (T1)
Client Code 5581f2c2-a018-493b-a351-8dabb271a93e
Trust ID A-01637884
Client Description
Salesforce ID 4150832

Prabhjyot

@GDC,

Thank you for the details.

In order to get Media Check enabled for your account, please contact your Refinitiv sales representative and they should be able to assist you further with it.

GDC

For the benefit of other users of this forum, the way to manage product entitlements is to go to:

https://worldcheck.refinitiv.com/

Log in

Click Admin -> Groups -> Group Details

Click "Edit" beside "Product Entitlements"

Select all checkboxes, and press Save.

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