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I tried with ek.get_timeseries('aITWOGDPR',start_date='2020-12-31',end_date='2020-12-31',interval='yearly') and it worked for a while but then I tried again and I got this message 'EikonError: Error code -1 | aITWOGDPR: TimeSeries request failed |'.
What does this error mean? Do I have just to wait Reuters fix the problem?
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
AHS
I tested the code for more than 20 times.
The code only works for 2-3 times.
So I think there is a problem with the backend.
I reported this issue on your behalf to Refinitiv Helpdesk.
Ticket no. 09268118 was created and the staff will contact you soon.
Ticket no.09268118 has been closed and the resolution is:
"Please try the request again - sometimes when the server is very busy, some requests fail - if running regularly this is usually remedied by defensive coding in a try-catch structure "
This is in fact Defensive Coding that protects the Head End. An article has been submitted and closing Break Fix Case - Project related updates.
@matteo.avigni Please try the request again - sometimes when the server is very busy, some requests fail - if running regularly this is usually remedied by defensive coding in a try-catch structure.
