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mariacamila.franco avatar image
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I´m getting this error in Codebook: ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP request: ReadTimeout(''). No response from Eikon Proxy.

I´m getting this Error in Codebook

ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP request: ReadTimeout(''). No response from Eikon Proxy.

And i don´t know what i have to do.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apitime-out
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wasin.w avatar image   wasin.w

Hello @mariacamila.franco

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS

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Alex Putkov.1 avatar image
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@mariacamila.franco

Try relaunching Codebook. Close the app and start it again. If the issue persists, open support case with Refinitiv Helpdesk.

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