Login Rejected. Watchlist size is outside of range
Using service discovery we are now connecting to [apac-3-t1.streaming-pricing-api.refinitiv.com].
However, Login request fails with following details.
Received Login Status: State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 50000 for 'RSSL' connection is outside of range [1,15000] supported for this ADS fanout tier for this type of connection."
Please advise on how to rectify this.
Best Answer
-
Hi @Serge
I believe that your account should connect to t2 endpoints.
So can you try to connect to "apac-X-t2.streaming-pricing-api.refinitiv.com"?
Service :
Provider : aws
Transport : tcp
Endpoint : apac-1-t2.streaming-pricing-api.refinitiv.com
Port : 14002
Data Format : rwf
Location : ap-southeast-1a
Service :
Provider : aws
Transport : tcp
Endpoint : apac-3-t2.streaming-pricing-api.refinitiv.com
Port : 14002
Data Format : rwf
Location : ap-southeast-1a ap-southeast-1b
Service :
Provider : aws
Transport : tcp
Endpoint : apac-2-t2.streaming-pricing-api.refinitiv.com
Port : 14002
Data Format : rwf
Location : ap-southeast-1bIf you receive t1 from the service discovery using the same user, I think something must be wrong. So in this case, please wait for another expert to give you some more information.
0
Answers
-
chavalit.jintamalit. Yes, that did fix the Login error. Thank you.
I'll check how our service discovery is implemented, there may be a bug there.
Regards,
Serge
0 -
Hello @Serge
Additionally, you can find more detail about RRTo tier sizes in the "3.4 Refinitiv Real-Time Capacity Levels and Tier Sizes" and "3.7 Configuring PrivateLink - Creating VPC Endpoints" sections of the Refinitiv Real-Time - Optimized Install and Config Guide document.
0
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