API does not delivery correct result

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Question by natascha.voura · Aug 25, 2016 at 06:22 AM · api RFAJ stale

API does not delivery correct result

The API sends the message 'STALE' for the RIC 'CNY= '.

In the EIKON I get a result for this RIC.

Please help me urgently, why we do not get a result via the RFA-API (Java).

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Answer 1 · 2016-08-25T06:40:00Z

REFINITIV

Answer by Pimchaya.Wongrukun · Aug 25, 2016 at 06:40 AM

@natascha.voura

Eikon can get data from another source which differs from RFAJ. That's why you see EIKON works fine.

What is the text of STALE message? Can you enable RFAJ trace log showing messages sent from the server?

To enable RFAJ trace log, set ipcTraceFlags = 15, mountTrace=true and specify logFileName parameter of the SSL connection node as example shown below:

ssl-trace-log-xml.jpg (41.6 KiB)

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API does not delivery correct result

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