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nicola.fiore avatar image
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Why do i get "Not authorized for this variant. Please contact your account representative for more information." in Datastream Excel Add-in? It worked for the same request few days ago and it stopped working today. I did not change any parameter meanwhile

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Jirapongse avatar image   Jirapongse

@nicola.fiore

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

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Thanks,

AHS

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Jirapongse avatar image
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@nicola.fiore

Please directly contact your Refinitiv sales or account team to verify the problem.

Otherwise, you can contact the Refinitiv Eikon with Datastream for Office support team via MyRefinitiv.

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