This forum can be of most value to you with questions on Refinitiv API usage, the API moderators are Refinitiv API experts. In my understanding, your question is more about the logistics and organization. However, I would like to try help if I can:
1. If this is an existent customer, you can look into the product(s) the customer has:
2. If this is the integration is already in progress, you can try asking the customer how they are integrating to us.
3. If they are looking into integration and require help to select the right news product(s) per their requirements, this is a pre-sale and our tech sales specialists group should be the right group to address the inquiry and advise the best integration option for the prospect.
Let me know if this helps, or as you are internal, please feel free to reach out via email- if this would be helpful?