login failed RTMD

Question

This question was closed Dec 01, 2021 at 03:19 AM by s61670 for the following reason:

question

s61670

89 ●13 ●21 ●24

login failed RTMD

I can't connect, I get an error.

Support service (open ticker) does not have programming skills.

Virtually one-on-one with the problem.

Please help with the situation

AppClient client;
    OmmConsumerConfig config("Path_To_EmaConfig.xml");
    OmmConsumer consumer(
        config.
        host("14*.***.***.*:14002").
        username("EM1_****_*******").
consumerName("Consumer_4"));
    consumer.registerClient(
        ReqMsg().
        serviceName("hEDD").
        name("IBM.N"), client);

Using the iPeff3 program, we checked port 14002

C:\Users\Administrator>cd C:\Users\Administrator\Desktop\iperf-3.1.3-win64
C:\Users\Administrator\Desktop\iperf-3.1.3-win64>iperf3 -c 14*.***.***.* -R -i 1 -V -p 14002 -P 10 -b 1.2M
iperf 3.1.3
CYGWIN_NT-10.0 New_Jersey 2.5.1(0.297/5/3) 2016-04-21 22:14 x86_64
iperf3: error - control socket has closed unexpectedly
C:\Users\Administrator\Desktop\iperf-3.1.3-win64>iperf3 -c 1**.***.***.* -R -i 1 -V -p 14002 -P 10 -b 1.2M
iperf 3.1.3
CYGWIN_NT-10.0 New_Jersey 2.5.1(0.297/5/3) 2016-04-21 22:14 x86_64
iperf3: error - control socket has closed unexpectedly

port 24002 is open and there is data.

In the text file attached.

ip test port 24002.txt

ema-api error-login

image-2021-11-25t16-06-47-281z-error.png (51.8 KiB)

ip-test-port-24002.txt (9.5 KiB)

Nov 26, 2021 at 07:23 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

wasin.w Dec 07, 2021 at 04:14 AM

<AHS>

According to the client's answer to this post, the issue comes from the client network/environment.

Servers and desktops that are connected to the Internet via wired Internet, the application connects and receives data.
Desktop computers that are connected to the Internet via wired wi-fi, when connecting the application, errors occur.

Answer 1 · 2021-11-26T09:31:55Z

wasin.w

24.6k ●54 ●17 ●14

Hello @s61670

Could you please confirm what the RSSL port that you were given is?

Nov 26, 2021 at 09:31 AM

10 |1500

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Answer 2 · 2021-11-26T10:19:40Z

s61670

89 ●13 ●21 ●24

RSSL port 14002

Nov 26, 2021 at 10:19 AM

10 |1500

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Answer 3 · 2021-11-26T11:24:15Z

wasin.w

24.6k ●54 ●17 ●14

Hello @s61670

Could you please test with the EMA C++ Market Price example (such as Con100 or Con200)?

Is there any firewall or corporate network proxy that blocks the RSSL port number 14002?

Nov 26, 2021 at 11:24 AM

10 |1500

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Answer 4 · 2021-11-26T12:21:42Z

s61670

89 ●13 ●21 ●24

loggerMsg
    TimeStamp: 19:11:16.271
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:17.535
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:19.787
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:24.062
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:29.335
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:34.583
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:39.845
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:45.114
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:50.367
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:11:55.618
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


loggerMsg
    TimeStamp: 19:12:00.873
    ClientName: ChannelCallbackClient
    Severity: Warning
    Text:    Received ChannelDownReconnecting event on channel Channel_4
        Instance Name Consumer_4_1
        RsslReactor 0x000001CD55AEAEA0
        RsslChannel 0x000001CD55AEAEA0
        Error Id -1
        Internal sysError 0
        Error Location D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
        Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:3812> ipcGetSocketRow() Error: 1002 Unable to find the table entry for the current connection
loggerMsgEnd


Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for 1**.***.***.*:14002)', ErrorCode='-4052'

Nov 26, 2021 at 12:21 PM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 5 · 2021-11-26T12:23:08Z

s61670

89 ●13 ●21 ●24

AppClient client;
OmmConsumerConfig config("Path_To_EmaConfig.xml");
OmmConsumer consumer(
config.
host("1**.***.***.*:14002").
username("EM1_****_*******").
consumerName("Consumer_4"));
consumer.registerClient(
ReqMsg().
serviceName("hEDD").
name("EUR="), client);

code that was used. The error above the message.

Nov 26, 2021 at 12:23 PM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 6 · 2021-11-28T15:59:08Z

s61670

89 ●13 ●21 ●24

port 14002 is open.

Nov 28, 2021 at 03:59 PM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 7 · 2021-11-29T04:54:37Z

s61670

89 ●13 ●21 ●24

openSSL 64-bit - works

Nov 29, 2021 at 04:54 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 8 · 2021-11-29T04:55:43Z

s61670

89 ●13 ●21 ●24

Any assistance will be greatly appreciated.

Nov 29, 2021 at 04:55 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 9 · 2021-11-29T10:13:20Z

wasin.w

24.6k ●54 ●17 ●14

Hello @s61670

I have tried the given code with the EMA C++ Con100 example and the default EmaConfig.xml file on Visual Studio 2017 (Windows 10).

AppClient client;
OmmConsumerConfig config("C:\\cmake_vs2017\\Cpp-C\\Ema\\EmaConfig.xml");
OmmConsumer consumer(
    config.
    host("<my RTDS IP>:14002").
    username("USERNAME").
    consumerName("Consumer_4"));
consumer.registerClient(
    ReqMsg().
    serviceName("ELEKTRON_DD").
    name("EUR="), client);

The code works fine with a valid RTDS (ADS) IP and port

When I tested with an invalid IP address, it shows "Error: 1002 ipcConnecting() client connect() failed. System errno: (10057)" error message, not the "Error: 1002 Unable to find the table entry for the current connection" error message as you.

Please let us know why you set the consumerName("Consumer_4") in the OmmConsumer creation code?

Please also share your EmaConfig.xml file (please remove any credentials/secrets data before posting).

Did you run the application behind any VPN?

Nov 29, 2021 at 10:13 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

s61670 Nov 29, 2021 at 11:24 AM

CiscoAnyConnect Security Mobility Client - works, in the test examples

s61670 Nov 29, 2021 at 11:39 AM

Please let us know why you set the consumerName("Consumer_4") in the OmmConsumer creation code?

As written in the example, that's what we did.

Answer 10 · 2021-11-29T11:14:18Z

s61670

89 ●13 ●21 ●24

wasin.w - Thank you for your participation in the problem.

Tried changing serviceName("hEDD") to serviceName("ELEKTRON_DD")

Error: Error: 1002 Unable to find the table entry for the current connection

As far as we understand, the error occurs here: <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS142-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:6865>

Where do I get this table?

We did not change the EmaConfig.xml file, by default.

EmaConfig.xml.txt

added a .txt extension so you can load it into a message.

CiscoAnyConnect Security Mobility Client - works, in the test examples.

emaconfigxml.txt (30.8 KiB)

Nov 29, 2021 at 11:14 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

wasin.w Nov 29, 2021 at 11:42 AM

Hi @s61670

You cannot use the service name "ELEKTRON_DD" because it is my internal real-time service.

Could you please clarify the "works, in the test examples." message? Do you mean the EMA C++ example works fine and can connect to the RTMD successfully, but your application cannot connect?

s61670 wasin.w Nov 29, 2021 at 11:47 AM

We can't connect at all.

Error: "Error: 1002 Unable to find the table entry for the current connection"

We used an example from Real-Time-SDK-2.0.3.L2.win, we didn't change anything. We didn't change the contents of EMAConfig

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