Error: 1002 Unable to find the table entry for the current connection

Sorry - but I don't understand your question?

Just try and replace the OmmConsumer creation code in your code snippet with the one I provided above e.g.

int main( int argc, char* argv[] )
{ 
    try { 
        AppClient client;
        OmmConsumer consumer( OmmConsumerConfig().host( "1**.***.***.*:14002" ).username( "EM1_****_*******" ) );
        consumer.registerClient( ReqMsg().serviceName( "hEDD" ).name( "EUR=" ), client );
        sleep( 60000 );                // API calls onRefreshMsg(), onUpdateMsg(), or onStatusMsg()
    } catch ( const OmmException& excp ) {
        cout << excp << endl;
    }
    return 0;
}

All comments

You are using "Consumer_4" set of Config parameters - which uses Channel_4 connection parameters.

In the attached EMAConfig.xml file, Channel_4 points to a Refinitiv Optimised type Channel connection.

However, you have stated that you are using RTMDS - which is not the same as RTO.

Please replace your OmmConsumer code with something like this:

OmmConsumer consumer( OmmConsumerConfig()
.host( "1**.***.***.*:14002" )
.username( "EM1_****_*******" ));

This will use the default config and just overwrite the host and username entries.

umer.nalla please tell me how to write a piece of code correctly.

Sorry - but I don't understand your question?

Just try and replace the OmmConsumer creation code in your code snippet with the one I provided above e.g.

int main( int argc, char* argv[] )
{ 
    try { 
        AppClient client;
        OmmConsumer consumer( OmmConsumerConfig().host( "1**.***.***.*:14002" ).username( "EM1_****_*******" ) );
        consumer.registerClient( ReqMsg().serviceName( "hEDD" ).name( "EUR=" ), client );
        sleep( 60000 );                // API calls onRefreshMsg(), onUpdateMsg(), or onStatusMsg()
    } catch ( const OmmException& excp ) {
        cout << excp << endl;
    }
    return 0;
}

Can you please confirm if the above helped- if not I can try an escalate internally with the RTMDS team?

Thanks

We were able to test on several remote Windows 2016 servers, the connection happens (didn't get the data, will ask for help with the code in other posts)

There are problems with Windows 10 - it gives errors.

On one computer this error:

Error: 1002 Unable to find the table entry for the current connection

Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for 146.242.128.1:14002)', ErrorCode='-4052'

On the other computer the same errors (screenshots attached)

Windows 10 on your computer
CiscoAnyConnect - works
OpenSSL 64-bit - installed
EMAconfig - the file has not been changed
Example code taken from API (Real-Time-SDK-2.0.3.L2.win)
RTMD service

We don't understand how to run examples on Windows 10

Can you please advise which example you are using?

The "Consumer_4" entry you mentioned above would suggest the wrong example i.e. 113_MP_SessionMgmt- which is designed for connecting to our RTO cloud-based service only.

You should be testing with 100_MarketPrice_Streaming as detailed in QuickStart | Refinitiv Developers

Just change the host, username and service name as I showed in my code snippet above.

// use the "Consumer_4" to select EncryptedProtocolType::RSSL_SOCKET predefined in EmaConfig.xml
        EmaString consumerName = "Consumer_4";


        if (connectWebSocket)
        {
            // use the "Consumer_5" to select EncryptedProtocolType::RSSL_WEBSOCKET predefined in EmaConfig.xml
            consumerName.set("Consumer_5");
        }


        OmmConsumer consumer(config.consumerName(consumerName).host("1**.***.***.*:14002").username("EM1_****_*******"));//(config.consumerName(consumerName));
        //OmmConsumer consumer(config.host("1**.***.***.*:14002").username("EM1_****_*******"));
        consumer.registerClient(ReqMsg().serviceName("hEDD").name("/GAZPq.L"), client);//serviceName("hEDD").name(itemName), client);//serviceName("DIRECT_FEED").name(itemName), client);//serviceName("ELEKTRON_DD").name(itemName), client);
        sleep(1200000);                // API calls onRefreshMsg(), onUpdateMsg(), or onStatusMsg()
    }
    catch (const OmmException& excp) {
        cout << excp << endl;
    }

This works on Windows 2016.

The main problem at the moment is Windows 10

We will still do an additional check on Windows 10. I will create a separate topic later, related to the problem in this version of the operating system.

As mentioned, please test with the most basic 100_MarketPrice_Streaming as detailed in QuickStart | Refinitiv Developers - and see if that connects and report back what happens.

Let us get the most basic example working before attempting other scenarios.

Do NOT set or use consumerName at all.