Hello @rafi.levy1 ,

I understand your question. It looks like not all of this content, and not all the data points are available. I think it may be helpful to compare the results close to realitme, I am gong to assume you are testing in jupyter, if not, just remove the first two redundant lines.

Please run the following little test:

from IPython.core.interactiveshell import InteractiveShell
InteractiveShell.ast_node_interactivity = "all"
from datetime import datetime
now = datetime.now()
now_formatted = now.strftime("%Y-%m-%dT%H:%M:%S")
rics = ['ACNX2321370000.U','AMBAL172119000.U','AMBAL232119000.U']
for ric in rics:
    try:
        df = ek.get_timeseries([ric], fields=['HIGH'], start_date='2021-12-13T00:00:00', end_date=now_formatted, interval='minute')
        df
    except:
        print('Exception')

My result, today at current time is:

what do you see on your side? I would expect the first RIC to come up as invalid, and the data points be dependent on when you run the test, but to look similar.

If this is the case, and you feel the result is incorrect, the next step is opening a content investigation case, with Refinitiv Workspace/Eikon content experts, to confirm the validity of the results. You can do so directly, as a customer, or I can open one on your behalf.

I also would like to mention that your code does not seem to run "as is" for me. However, this may be due to a side factor. If the above runs as expected, please test this:

from IPython.core.interactiveshell import InteractiveShell
InteractiveShell.ast_node_interactivity = "all"
ric_lst = ['ABNBX172117000.U', 'ABNBL172117000.U', 'ABNBX232117000.U', 'ABNBL232117000.U', 'ACNX172137000.U', 'ACNL172137000.U', 'ACNX232137000.U', 'ACNL232137000.U', 'ADBEX172162000.U', 'ADBEL172162000.U', 'ADBEX232162000.U', 'ADBEL232162000.U', 'AHTX172101000.U', 'AHTL172101000.U', 'AHTX232101000.U', 'AHTL232101000.U', 'AMBAX172119000.U', 'AMBAL172119000.U', 'AMBAX232119000.U', 'AMBAL232119000.U', 'AMCX172102300.U', 'AMCL172102300.U', 'AMCX232102300.U', 'AMCL232102300.U', 'BILIX172105400.U', 'BILIL172105400.U', 'BILIX232105400.U', 'BILIL232105400.U', 'BLNKX172103100.U', 'BLNKL172103100.U', 'BLNKX232103100.U', 'BLNKL232103100.U', 'BNTXX172127000.U', 'BNTXL172127000.U', 'BNTXX232127000.U', 'BNTXL232127000.U', 'BYNDX172106700.U', 'BYNDL172106700.U', 'BYNDX232106700.U', 'BYNDL232106700.U', 'CHPTX172102100.U', 'CHPTL172102100.U', 'CHPTX232102100.U', 'CHPTL232102100.U', 'CLFX172102000.U', 'CLFL172102000.U', 'CLFX232102000.U', 'CLFL232102000.U', 'CSIQX172103200.U', 'CSIQL172103200.U', 'CSIQX232103200.U', 'CSIQL232103200.U', 'DASHX172115000.U', 'DASHL172115000.U', 'DASHX232115000.U', 'DASHL232115000.U', 'DFSX172111000.U', 'DFSL172111000.U', 'DFSX232111000.U', 'DFSL232111000.U', 'DKNGX172102900.U', 'DKNGL172102900.U', 'DKNGX232102900.U', 'DKNGL232102900.U', 'DKSX172110000.U', 'DKSL172110000.U', 'DKSX232110000.U', 'DKSL232110000.U', 'DOCUX172114000.U', 'DOCUL172114000.U', 'DOCUX232114000.U', 'DOCUL232114000.U', 'ENPHX172120000.U', 'ENPHL172120000.U', 'ENPHX232120000.U', 'ENPHL232120000.U', 'ETSYX172121000.U', 'ETSYL172121000.U', 'ETSYX232121000.U', 'ETSYL232121000.U', 'EXASX172107500.U', 'EXASL172107500.U', 'EXASX232107500.U', 'EXASL232107500.U', 'FDXX172124000.U', 'FDXL172124000.U', 'FDXX232124000.U', 'FDXL232124000.U', 'FSLRX172109500.U', 'FSLRL172109500.U', 'FSLRX232109500.U', 'FSLRL232109500.U', 'FSLYX172104000.U', 'FSLYL172104000.U', 'FSLYX232104000.U', 'FSLYL232104000.U', 'FUBOX172101700.U', 'FUBOL172101700.U', 'FUBOX232101700.U', 'FUBOL232101700.U', 'GMEX172114000.U', 'GMEL172114000.U', 'GMEX232114000.U', 'GMEL232114000.U', 'GRWGX172101400.U', 'GRWGL172101400.U', 'GRWGX232101400.U', 'GRWGL232101400.U', 'HOODX172101900.U', 'HOODL172101900.U', 'HOODX232101900.U', 'HOODL232101900.U', 'KSSX172104900.U', 'KSSL172104900.U', 'KSSX232104900.U', 'KSSL232104900.U', 'LAZRX172101500.U', 'LAZRL172101500.U', 'LAZRX232101500.U', 'LAZRL232101500.U', 'LCIDX172103900.U', 'LCIDL172103900.U', 'LCIDX232103900.U', 'LCIDL232103900.U', 'LENX172111000.U', 'LENL172111000.U', 'LENX232111000.U', 'LENL232111000.U', 'LIX172103100.U', 'LIL172103100.U', 'LIX232103100.U', 'LIL232103100.U', 'MX172102600.U', 'ML172102600.U', 'MX232102600.U', 'ML232102600.U', 'MRNAX172126000.U', 'MRNAL172126000.U', 'MRNAX232126000.U', 'MRNAL232126000.U', 'MTCHX172113000.U', 'MTCHL172113000.U', 'MTCHX232113000.U', 'MTCHL232113000.U', 'NCLHX172102100.U', 'NCLHL172102100.U', 'NCLHX232102100.U', 'NCLHL232102100.U', 'NEGGX172101200.U', 'NEGGL172101200.U', 'NEGGX232101200.U', 'NEGGL232101200.U', 'NETX172114000.U', 'NETL172114000.U', 'NETX232114000.U', 'NETL232114000.U', 'NIOX172103200.U', 'NIOL172103200.U', 'NIOX232103200.U', 'NIOL232103200.U', 'NKLAX172101000.U', 'NKLAL172101000.U', 'NKLAX232101000.U', 'NKLAL232101000.U', 'NVDAX172128000.U', 'NVDAL172128000.U', 'NVDAX232128000.U', 'NVDAL232128000.U', 'OPENX172101400.U', 'OPENL172101400.U', 'OPENX232101400.U', 'OPENL232101400.U', 'PENNX172104800.U', 'PENNL172104800.U', 'PENNX232104800.U', 'PENNL232104800.U', 'PLUGX172103200.U', 'PLUGL172103200.U', 'PLUGX232103200.U', 'PLUGL232103200.U', 'PTONX172104000.U', 'PTONL172104000.U', 'PTONX232104000.U', 'PTONL232104000.U', 'RBLXX172111000.U', 'RBLXL172111000.U', 'RBLXX232111000.U', 'RBLXL232111000.U', 'ROKUX172122000.U', 'ROKUL172122000.U', 'ROKUX232122000.U', 'ROKUL232122000.U', 'SEX172122000.U', 'SEL172122000.U', 'SEX232122000.U', 'SEL232122000.U', 'SFIXX172101900.U', 'SFIXL172101900.U', 'SFIXX232101900.U', 'SFIXL232101900.U', 'SNOWX172135000.U', 'SNOWL172135000.U', 'SNOWX232135000.U', 'SNOWL232135000.U', 'SPWRX172102200.U', 'SPWRL172102200.U', 'SPWRX232102200.U', 'SPWRL232102200.U', 'STNEX172101700.U', 'STNEL172101700.U', 'STNEX232101700.U', 'STNEL232101700.U', 'TDOCX172109200.U', 'TDOCL172109200.U', 'TDOCX232109200.U', 'TDOCL232109200.U', 'TEAMX172136000.U', 'TEAML172136000.U', 'TEAMX232136000.U', 'TEAML232136000.U', 'TWLOX172126000.U', 'TWLOL172126000.U', 'TWLOX232126000.U', 'TWLOL232126000.U', 'UALX172104200.U', 'UALL172104200.U', 'UALX232104200.U', 'UALL232104200.U', 'UPSTX172115000.U', 'UPSTL172115000.U', 'UPSTX232115000.U', 'UPSTL232115000.U', 'XX172102300.U', 'XL172102300.U', 'XX232102300.U', 'XL232102300.U', 'XPEVX172104400.U', 'XPEVL172104400.U', 'XPEVX232104400.U', 'XPEVL232104400.U', 'ZSX172129000.U', 'ZSL172129000.U', 'ZSX232129000.U', 'ZSL232129000.U']
from datetime import datetime
now = datetime.now()
now_formatted = now.strftime("%Y-%m-%dT%H:%M:%S")
for ric in ric_lst:
    try:
        df = ek.get_timeseries(ric, fields=['HIGH'], start_date='2021-12-13T00:00:00', end_date=now_formatted, interval='minute')
        df
    except:
        print('Exception')

This produces similar output for me, per RIC requested.

This should, hopefully, allow us to better understand and to narrow down the issue that you are facing?

Hello @rafi.levy1 ,

From my sample verification of a couple of the provided instruments (the top 3), some appear to be invalid instruments, while others return the limited number of HIGH data points from the beginning of day today:

now = datetime.now()
now_formatted = now.strftime("%Y-%m-%dT%H:%M:%S")
rics = ['ACNX2321370000.U','fake','AMBAL172119000.U','AMBAL232119000.U']
for ric in rics:
    try:
        df = ek.get_timeseries([ric], fields=['HIGH'], start_date='2021-12-13T00:00:00', end_date=now_formatted, interval='minute')
        df
    except:
        print('Exception')

Resulting in:

Therefore, it appears that some of the data you are requesting is available, and some is not available.

However, for the definitive and in-depth advice on content availability, for example on what content is available, when it is available, why a specific number of data points is available, or when it becomes available, I would suggest to contact Refinitiv Eikon content experts directly, via Refinitiv Helpdesk Online -> Content -> Eikon. Please also let us know, if you are unable to proceed on this, and would like a hand, we will submit on your behalf.