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martin.vondal avatar image
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Error Code -502 - EikonDM

Dear all, during the Eikon_Direct installation Iam receiving:

<Log date="20220425 13:46:33.962" level="0" severity="Information" type="Container" source="">The EikonDM exits with the success code -502</Log>

Where can I find the list of error codes for EikonDM? Thank you

eikoneikon-data-apierror
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zoya faberov avatar image   zoya faberov

Hello @martin.vondal ,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If yes, please click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

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zoya faberov avatar image
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Hello @martin.vondal ,

This developers forum can be of most help to you with Eikon Data API usage questions.

For help with Eikon installation, would suggest to contact Refinitiv Eikon support experts, via Refinitiv Helpdesk Online -> Product -> Eikon or by dialing your local Refinitiv support number.

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