Up until 8/22/22, our RTO/LPC implementation was working as designed, and we were able to pull all RICs subscribed in our FIS/Sungard Adaptiv platform. Starting on that day, some RICs started failing with "access denied" messages.
We have performed days of troubleshooting with Refinitiv networking and application support. I can run "testclient" to successfully pull the same RICs that fail via Adaptiv, so Refinitiv tech support sent me here to ask the developer community for input.
Any assistance is greatly appreciated.
Billy Maclin - FHN Financial