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thomas1 avatar image
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When download houly data on API. Some data are missing a decimal point. RIC is DXCM.OQ

Date Original_index PX_COUNT PX_HIGH PX_LAST PX_LOW PX_OPEN


2022-09-15 14:00:00 2022-09-15 18:00:00 1186 92.33 91.8 91475 91475

However, when I download it again and it ir coreect now.

data
icon clock
10 |1500

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raksina.samasiri avatar image
12.8k ●27 ●5 ●10

hi @thomas1 ,

Thank you for reporting this, I'm trying to retrieve hourly data of this RIC with get_timeseries function and cannot reproduce the issue

ek.get_timeseries(['DXCM.OQ'], 
                  interval='hour')

1663644580185.png

Could you please provide the version of Eikon Data API Python library you're using and if the error persist again, please activate debug log in your script to retrieve more detail by using the below code and paste the log here for further investigation

ek.set_log_level(1)
ek.set_app_key(APP_KEY)

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