Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
eressourcen avatar image
3 ●2 ●2 ●7

Eikon Desktop on Mac OS X for accessing the Eikon Data API

I am trying to use the Eikon Data API on Mac OS X, but it fails with a proxy error (same issue as here: https://community.developers.refinitiv.com/questions/91124/shown-up-eikonerror-error-code-401-eikon-proxy-not.html). I therefore installed Refinitiv Workspace, but after logging into it, it fails to start saying that "The credentials currently do not have access to Refinitiv Workspace. If you need help, please contact us."

My code for querying the data API runs on Windows with Eikon Desktop installed (using the same credentials for Eikon Desktop), but I cannot find Eikon Desktop for Mac OS X. What do I need to install to get the API running?

refinitiv-data-platformproxymac-oseikon-desktop-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

aramyan.h avatar image   aramyan.h

Hi @eressourcen ,

Thank you for your participation in the forum.

is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

aramyan.h avatar image   aramyan.h

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.


Thanks,

AHS

1 Answer

· Write an Answer
Upvotes
Accepted
Jirapongse avatar image
79.2k ●251 ●52 ●74

@eressourcen

Thanks for reaching out to us.

As I know, you need to install Refinitiv Workspace in order to use Eikon Data API on macOS. There is no Eikon Desktop for macOS, as shown on this page.

1666149250875.png

If you have a problem with the account, please contact the Eikon or Workspace support team directly via MyRefinitiv.

Please feel free to reach out if you have any further questions.


1666149250875.png (37.9 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.