For a deeper look into our DataScope Select REST API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials

question

Upvotes
Accepted
1 1 1 1

RequestToken api call timed out in Postman & curl

Hi. I am following the rest api postman tutorial (with the collection & env imports from downloads).

User authentication api call is giving me timed out error in both postman & curl. Postman timeout setting is set to 0. Proxy configuration turned off.

Any idea what may be the issue?


1668744560336.png

#technologydss-rest-api#product
1668744560336.png (30.0 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hello @jonathan.leo

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

1 Answer

· Write an Answer
Upvotes
Accepted
78.8k 250 52 74

@jonathan.leo

Sorry about the issue that you are facing.

The URL is correct.

1668746173091.png

164.57.210.52 is the IP address of the DataScope Select REST API URL.

Name:    99F7-27EA-DD08-D983.static.public.inf0.net
Address:  164.57.210.52
Aliases:  selectapi.datascope.refinitiv.com

If the curl command also doesn't work, it could relate to the network settings. It could be firewall settings or you need to set a proxy to connect to the Datascope Select server. Please contact your IT team to verify the network settings.

I hope that this information is of help



1668746173091.png (32.9 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.