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Hi. I am following the rest api postman tutorial (with the collection & env imports from downloads).
User authentication api call is giving me timed out error in both postman & curl. Postman timeout setting is set to 0. Proxy configuration turned off.
Any idea what may be the issue?
Hello @jonathan.leo
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Thanks,
AHS
Sorry about the issue that you are facing.
The URL is correct.
164.57.210.52 is the IP address of the DataScope Select REST API URL.
Name: 99F7-27EA-DD08-D983.static.public.inf0.net Address: 164.57.210.52 Aliases: selectapi.datascope.refinitiv.com
If the curl command also doesn't work, it could relate to the network settings. It could be firewall settings or you need to set a proxy to connect to the Datascope Select server. Please contact your IT team to verify the network settings.
I hope that this information is of help
