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Stream timeouts on websocket under python lseg.data API
We're streaming LSEG data using the LSEG Data Library for Python, using lseg.data.content.pricing. Sometimes— seemingly at random (different times of day, sometimes after streams have been up for hours, other times after just minutes), we receive Stream.on_status events with the following (example) payload: status: {'ID':…
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Could you please try running the code below on your end to see if the same issue occurs?
Hi Team, Client have raised the below query. Could you please assist on the request. Query: May I ask you to try my code on your side, and see if the bug appears for you as well? It seems from your explanation that RDP is a more reliable backend platform. Why does this bug appear there then? My code again, for your…
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Current sales, Net margin and wages or labour costs' and need to add to the field TRDPRC_1 with the
Current sales, Net margin and wages or labour costs' and need to add to the field TRDPRC_1 with the correct RIC I would like to download the 'current sales' , 'net margin' and eventually 'wages' or 'labor costs' and need to add to the field TRDPRC_1 with the correct RIC, wchich i do not find in the DIB ... can you and your…
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App key is incorrect
I am getting this error. I've tried using a new API key but it isn't being resolved: 2025-08-05 11:51:37,203 P[50440] [MainThread 14636] Error on handshake url http://127.0.0.1:9000/api/handshake : EikonError(1, 'Status code 400: App key is incorrect')
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How to pull historical price data for multiple companies in Excel using Workspace?
Hi everyone, I'm building a database in Excel with about 100 listed companies and indices. I want to pull historical closing price data for each of them—ideally with the dates in the first column, and each company's closing price in separate columns. I've used the formula builder tool in Excel to get the latest share price…
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Unable to load syntax in Workspace Codebook. Result only shows blank line or black square.
I am trying to run the code below but I'm only getting blank result or a black square as a result: import refinitiv.data as rd rd.open_session() df = rd.get_data( universe = [ 'FDBc1' ] , fields = [ 'CF_CLOSE', 'CF_VOLUME', 'HST_CLOSE', 'HST_VOLUME' ] ) display(df) and import refinitiv.data as rd rd.open_session() df =…
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Is there a validation process on the pricing templates in the codebook?
May I know is there a validation process on the pricing templates in the codebook? (e.g. FX forward, FX option, etc.)
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Is there a more efficient method to identify the necessary RIC Code to get Dividend Forecast
The initial Query is; Salesforce Case: 14975215 The following securities have Projected Dividends listed on the front end of the Workspace, however, they are not present in the Refinitiv API when we request them Instruments ADSGnDIVCF.F TURUDIVCF.L BASFnDIVCF.F BAYGnDIVCF.F BRKbDIVCF.U DTGGeDIVCF.F DTEGnDIVCF.F FREGDIVCF.F…
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The data items "TR.IndexJLConstituentituentChange", "TR.IndexJLConstituentRIC", "TR.IndexJLConstitue
The data items "TR.IndexJLConstituentituentChange", "TR.IndexJLConstituentRIC", "TR.IndexJLConstituentName" now return "LDError: Unable to resolve all requested identifiers in ['.FTSE']" in the Python API. ld.get_history( universe=[".FTSE"], fields=[ "TR.IndexJLConstituentituentChange", "TR.IndexJLConstituentRIC",…
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Volatility in the number of results returned.
I'm using a Workspace session to connect to the Data Platform to collect fundamental data for a subset of 1000 firms in my sample. Below is the function call and code (Python) that I use: response = fundamental_and_reference.Definition( df['ISIN'].unique().tolist()[0:1000],…
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Workspace：Historical Data on 20-Year At-the-Money Option Prices for Major Countiries
Our client is currently conducting research and would like to get [historical data on 20-year at-the-money option prices for major economies] from workspace(& the ws API). We are trying to search but we can not find them yet. Is it possible to get these data in Workspace(&API) or we have to use other data feed service ? We…
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How to Access Historical CUSIPs via Eikon API?
I’m currently working with a dataset that includes TR.CUSIP, TR.RIC, and TR.OrganizationId fields from Refinitiv. However, I understand that TR.CUSIP only reflects the current version of the identifier. To accurately align and merge my data with Compustat records — which have historical CUSIPs (and are therefore more…
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Python Screener() function error
Dear all, I get an error when I try to run a screen in Python on CodeBook. I start with the example ,ipynb file provided (titled "Access__Screeners_And_Peers.ipynb") To get the screen I want, I follow the explanations on the Developers portal: I use the screener function on the Workspace desktop app (no error), then I…
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Eikon APIs not working
The eikon apis repeatedly show "Error code 429 | Client Error: Too many requests, please try again later." even for simple queries. How can we fix this? Attaching screenshot.
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Request for API Rate Limit Increase
Dear API Support Team, I hope this message finds you well. Thank you for your continued support of our services. I am writing to discuss our current usage of your API for retrieving daily pricing data for government bonds. We have encountered a technical constraint that is significantly impacting our data collection…
