Request for API Rate Limit Increase

cppd

Dear API Support Team,

I hope this message finds you well.

Thank you for your continued support of our services.

I am writing to discuss our current usage of your API for retrieving daily pricing data for government bonds. We have encountered a technical constraint that is significantly impacting our data collection capabilities.

Currently, we are able to obtain historical data for most bonds through the standard "history" function. However, for certain bonds where historical data is unavailable through this method, we must resort to using the "get_data" function to retrieve the necessary information.

The challenge we face is that when using "get_data", each individual bond price for each specific date counts as one API request. Consequently, when attempting to retrieve comprehensive pricing data for government bonds over extended periods (such as 10 years), we quickly exceed our daily API rate limits, which severely restricts our ability to conduct thorough analysis.

Please note that we have previously confirmed with your technical support team that the aforementioned approach is the only available method for retrieving this specific data.

Given these operational requirements and technical constraints, would it be possible to consider either removing the current rate limitations or substantially increasing our daily API quota? This enhancement would greatly facilitate our bond data analysis and improve our service delivery capabilities.

We would be grateful for your consideration of this request and would welcome the opportunity to discuss any available options or alternative solutions.

Thank you very much for your time and assistance. I look forward to your response.

Best regards,

wasin.w

Hello @cppd

This is a product enhancement request, so I strongly suggest you reach out to your LSEG representative or Account Manager for the product enhancement process.