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AppAuthorizationFailed even though we have valid access
Hi Team, Recently we have raised the request to get the access for WebSocket API (contrib-ws1-amers1.int.refinitiv.com), first 3 days we can able to connect to this API and push the data, but all of sudden we used to get Authentication unsuccessful message. after 4 to 5 hours the issue got fixed. We need to understand why…
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Non Fixed IP connection for testing on contributions via API
Client would like to know if they can use Non Fixed IP connection for testing on contributions via API?
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Requests are sent with ack received,but symbol not updated
Client is contributing via RCC API using websocket, and facing intermittent issues where some requests are sent with ack received, but RICs are not updated. They sent the following message with value null to CLEAR the value 5.Message was received and acknowledged, but value not cleared. [SENT]: 20240512…
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Delayed ACKs from the websocket contributions API
Hi, We are contributing around 20k update messages every 30s to the websocket contribution endpoint (contrib-ws1-amers1.platform.refinitiv.com), however we are seeing the ACKs coming in very delayed, up to a point where it is not possible for us to utilize them for correct failover/retry logic as suggested here…
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A/B side failover using websockets API for data contributions
Hi, We are trying to implement an integration using the websockets API to contribute our data to Refinitiv. We have not been successful in identifying in your documentation all the scenarios in which a failover should occur between A (contrib-ws1-amers1.platform.refinitiv.com) and B…
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ACK message, nakCode - INVALID_CONTENT, text=Invalid content
We submit events via Refinitiv Real-Time SDK v3.7.1.0 directly to the Refinitiv endpoints (EMA, TunnelStreamRequest, OmmConsumerClient). In most cases we submit events and get Ok ACK similar to this (according to xml trace output) <!-- Outgoing Reactor message --> <!-- java.nio.channels.SocketChannel[connected…
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CLOSED Suspect UsageError
Hi, Today we came across the message CLOSED Suspect UsageError Here is the full log Nov 17 05:05:12 INFO SGT INFO [2.15.24] [MainActor-akka.actor.default-dispatcher-3] [com.refinitiv.ema.access.OmmConsumerImpl] [akka://MainActor/user/AccumulateActor-ccd9f694-46eb-4730-9ab4-b07c5f16cc66/TrccPublishActor] - loggerMsg…
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RCC/Websocket API - Field used for close price contribution
I'm using RCC via Websocket API to post Equity Indices data to Refinitiv, using python. I'm able to connect to UAT correctly and it seems that the data went through SENT: { "Ack":true, "ID":1, "Key":{ "Name":".FCIWD800USDP", "Service":"DDS_TRCE" }, "Message":{ "Fields":{ "ASK":2284.0247, "DSPLY_NAME":"Hello RCC",…
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Data contribution using Websocket API in Python: authentication
Hi ! I would like to use the Websocket API via Python to contribute data to Refinitiv. I'm on Windows and I have a Workspace licence. My account manager told me that I'm autorized to contribute to the UAT/dev environement. I'm using websocket_authentication_argp.py from the tutorial/download page regarding the Websocket…
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The contributor is facing login issues on RCC, where they get timeout error
I’ve changed it to: <Channel> <Name value="Channel_1"/> <ChannelType value="ChannelType::RSSL_ENCRYPTED"/> <Host value="contrib1-emea1.platform.refinitiv.com"/> <Port value="443"/> <EncryptedProtocolType value="EncryptedProtocolType::RSSL_SOCKET"/> </Channel> </ChannelList> And still get the original error (I tried 5…
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Contibution of text using RCC 3.76.7.3 : Encoded data length exceeds
Hi, I am getting the error : streamId="5" domain="MarketPrice Domain" ackId="1" nackCode="DeniedBySource" text="Encoded data length exceeds RWF length Fid Id [3] [Failed to apply update. Cache build failed]" while trying to contribute a text : title = Bande de Fluctuation du Dirham - Date de valeur : 04/05/2023 FieldList…
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Local test environment to test data posting to the Refinitiv Contribution Channel (RCC) directly
I have followed the steps from https://developers.refinitiv.com/en/api-catalog/refinitiv-real-time-opnsrc/rt-sdk-java/tutorials/ema-consumer/ema-consumer-posting-data-to-contribution-channel and now I can post data via consumer directly to Refinitiv Contribution Channel (RCC). So no questions about that. However, I need to…
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Login request rejected, decoding failed
When attempting to log in with websockets RCC API, client is receiving {"Stream":"ClosedRecover","Data":"Suspect","Code":"UsageError","Text":"Login request rejected, decoding failed"}}] LOG_INFO vtisprc 30.01.2023 07:26:02.753313 6224(520) Tr2Session[919] Status [Login]: Login request rejected, decoding failed What would…
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Can client use TLS to connect to TREP via RFA?
Hi team, Client is asking if they can connect to TREP (TRCC) via TLS (single authentication). They hava a java application with RFA library (version 8.0.1.E3) to connect to TRCC and publish data via OmmConsumer. Looking into RFA documentation we have found only one occurrence of TLS in the RFAJ_ConfigLoggingGuide, where it…
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Unable to connect to RCC channel using EMA Consumer
1. Using EMA as gradle dependency implementation group: 'com.refinitiv.ema', name: 'ema', version: '3.6.6.0' Java 17, Windows 10 2. I used example from https://developers.refinitiv.com/en/api-catalog/refinitiv-real-time-opnsrc/rt-sdk-java/tutorials#ema-consumer-posting-data-to-contribution-channel Stuck on Establish an…
