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Authentication problem{"error":"429" ,"error_description":"Request rate too high." }
Hi, I am using the Refinitiv Data Library for .NET, and everything has been working perfectly until now. For a few days now I have a problem that looks like this: I also tried sending a request (by Postman) https://api.refinitiv.com/auth/oauth2/v1/token, but the response is the same: { "error": "429", "error_description":…
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RTO CIAM-V2 Websocket Java Example Code and Access&Refresh Token
Api used: Websocket Lang: Java V2 Permitted grant type used by service account: ClientCredentials Hi, my question is regarding Websocket - Java connection to RTO CIAM-V2 on behalf of my client. Appreciate if it can be replied in short time, thanks in advance. Let me first ask regarding example codes on github. In this…
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Refinitiv API to get token isnt working
Hi Team, I tried the API playground to get the token and receive below error. Can you confirm if the usage is correct? curl --location https://api.refinitiv.com/auth/oauth2/v1/token --header "authorization;" --header "content-type: application/x-www-form-urlencoded" --header "accept: application/json" --data…
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Issue with login to new RO account using v2 auth
I'm having an issue logging into my new RTO service account using v2 authentication and my Refinitiv representative asked me to post a question here. If this is the wrong forum for this question, could you direct me to where I should inquire ? I'm trying to connect using a Eta C consumer application. Ad s a sanity test,…
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Authentication Error : Failed to get access token 429 - {"error":"429" ,"error_description":"Req...
...uest rate too high." } While using rdpToken.py for Authentication, I am getting error that Failed to get access token 429 - {"error":"429" ,"error_description":"Request rate too high." }, https://api.refinitiv.com/auth/oauth2/v1/token API is used for Authentication.
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Curl request with PHP - Where can I find parameters ?
I'm trying to make a curl request with PHP to the endpoint https://api.refinitiv.com/auth/oauth2/v1/token in order to get an access_token, which I can then use to access the other endpoints that Refinitiv provides. However, I'm encountering some difficulties. From what I understand, the following fields are mandatory: *…
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Getting Empty scope while generating Access token from Rest API
Hello Team, I am generating Access token for specific scope, But token is generated with empty scope. Please find the attachment for reference. Screenshot 2023-01-30 163357.png
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Could not establish secure channel for SSL/TLS with authority 'api.rkd.refinitiv.com' when trying...
... to create an impersonation token. My code has been running for years using the examples provided by the Refinitiv Knowledge Direct API. Suddenly this morning, after working earlier in the day, I've started receiving the error message stating Could not establish secure channel for SSL/TLS with authority…
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Micro cortes y token invalido
Buenas tardes, Tenemos dos problema al realizar la conexion al stream de datos de mercado. Por un lado no recibimos datos durante intervalos de pocos minutos durante la madrugada habitualmente. No se cae la conexion y no tenemos ningun log de error. Pero no recibimos ningun dato. El intervalo de fallo suele ser entre las…
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Python Cannot Request A Token for DSS
For REST API in Python for Mac, unable to get a response for request token. I have tried both POST and GET methods. Error shown is: ,"message":"Resource not found for the segment 'RequestToken HTTP'."}} Below is the code: import requests URL="https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken…
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How to generate New token with expired token
Hi Team, Can you please help us in creating an impersonation token V3, in postman with an expired token? We are getting the below error in postman, but in refinitiv, we can successfully generate a new token, with expired token details. (And for the new token generation we are giving expired token and application ID in the…
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Recived token not working
Hello, We are having a problem with the connection token. Some times, when we get the token from refinitiv we get rejected: Getting the token: { "Domain":"Login", "ID":1, "Key":{ "Elements":{ "ApplicationId":"739590397752477c9d02dde57af75cf77f98b680", "AuthenticationToken":"eyJ0eXAiO... Error: [ { "Domain":"Login", "ID":1,…
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DatastreamDSWS cannot retrieve token on Windows server 2016
I am running a Python application from a batch file on a Windows Server 2016 machine. The Python application connects with the correct username and password in this format: ds = dsws.Datastream(username, password) However the applciation persistently fails to connect, showing this error: _get_token : Exception Occured…
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RequestToken from tutor and error
Hello! Try example from https://developers.refinitiv.com/en/api-catalog/refinitiv-tick-history/refinitiv-tick-history-rth-rest-api/tutorials#rest-api-tutorial-1-connecting-to-the-server end get error. Help me!!!!
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OMM Provider Application Crashes Periodically When Sending Status Message
Hi Developers, We have received several reports from different customers over the past few months of our OMM provider application crashing seemingly at random. Upon examining the memory dumps provided by the customers, the common point of failure is in the…