I would like to inquire whether the newly updated version of the messenger supports any API functionalities. If API access is available, I would appreciate it if you could provide information on the following: How to obtain or request an API key What features or capabilities are available through the API Where I can find…
Hi, Since the migration to Messenger 2 on June 21th, our chatbot is seen as disconnected by the other traders on Messenger 2. On Messenger 1, we used this URL : https://api.refinitiv.com/ with our ApiKey and the user "bot_agent.powertradingoperations@engie .com" Can we know when it will be possible to use a chatbot in…
Hello, My name is Dragos Mocanu, and I represent the IT team at Commerg Ltd. (we currently have a contractual relationship with Refinitiv, submitting data to your platform). We are exploring the possibility of using the Eikon Messenger API to automatically retrieve our brokers' conversations with clients from Eikon into…
when login, "AN ERROR OCCURRED, Error occurred during po checking" appears
client only with messenger ID and asking whether messenger API is available.
Hello, which sanction lists do Refinitiv use to complete their checks?
Hello, I am trying to authenticate a new bot which was provisioned a few months ago via the `https://api.refinitiv.com/auth/oauth2/beta1/token` gateway. I am getting error message: `{"error":"access_denied" ,"error_description":"Invalid username or password." }` Is there a way I can reset the bot password? I believe this…
Hi, Previously we could download the bot API via Refinitiv developer , but now I can't find the download link anymore, the closest I could find is a GitHub repo (latest version is 1.5.0 Oct 2023): LSEG-API-Samples/Example.MessengerChatBot.Python: The Messenger Bot API example/demo source code in Python language.…
Hello I have a bussines requirement to get some data from chats that are in here: [Eikon Messenger Platform](https://collab.platform.refinitiv.com/eikonmessenger). So I want to create an application that will be able to get messages exchanged in provided chatroom to extract some data from these. I was looking at your…
Hi, I'm looking information of Messenger BOT API, is there a REST API service or another way to reset the password of a BOT account? We need to implement a password rotation process for a customer. Thank you in advance.
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