I am currently using the Java EMA API and wanted to inquire about its support with Java 21. Specifically, are there any plans to add support for Java 21 in the near future? If so, when can we expect this support to be available? I checked the API Compatibility Matrix but did not find any information regarding Java 21…
Dear Customer Support, Currently the EMA library officially only supports Red Hat 8 and GCC 8. According to the information received earlier, Red Hat 9 and a more modern C++ compiler support is planned for Q2 2024. However, Q2 is almost over and there isn’t any news on this topic. Could you please answer the following…
... redundancy? Or is this configured at the network layer? Can you provide documentation of the steps required to configure EMA to use the b-side server for redundancy? Or is this configured at the network layer? Also It looks like the login attempt was 2 hours after the disconnect. This relates to the question below We…
...alidUsageException', Text='Attempt to fieldList() while actual data type is NoData' while reading the RefreshMsg object? While create RefreshMsg object in BDD Cucumber Integration test suite, why do I keep getting the error "Decoding of just encoded object in the same application is not supported"/Exception…
We are trying to connect to RTO from Linux container (Red Hat Enterprise Linux 9.4) using RTSDK-Java. We are getting below error while trying to make consumer connection: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_1\n\tInstance Name Consumer_1_1\n\tRsslReactor @68bef3df\n\tRsslChannel…
We are facing same issue described under https://github.com/Refinitiv/Real-Time-SDK/issues/272 Many times when client disconnect and application is trying to send data application hang infinitely
Hi Team, After quite a few days of investigation, today we finally confirm a problem with Refinitiv SDK. We initialize the data consumer this way: And we are using a C# logging library called NLog(https://nlog-project.org/). The strange thing is, after this new OmmConsumer() line is executed, our program cannot log. I…
Hi, copied and paste the BDS example from How can I get a list of all RICs available on Refinitiv Real-time? | Devportal (lseg.com) However, when I do the stuff in the tutorial, create the BDS term works good. Then when I run the test app, I get this return value: ```bash Item Name: msft_bds Service Name: ELEKTRON_DD Item…
Hi, We recently encountered an issue with PAM24-U24 where we were unable to receive snapshot responses when sending subscription requests. We were advised to enable emaLogs to log the subscription requests and responses for all our subscriptions. However, even after enabling emaLogs, we still cannot see log information…
Hi Team, Recently, we are getting too many responses containing Service Not Available/Request Timeout/A7:Source did not respond while subscribing for RICS using EMA API. Please find attached the log file. May 09 2024 01:12:40 pool-8-thread-1 WARN nitiv.RefinitivDataServiceImpl [] - RIC 000697.SZ/SNAPSHOT/SECURITY/DSS is…
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