We're consuming data using the Real Time SDK (https://github.com/Refinitiv/Real-Time-SDK/tree/master

dwarika.natham

We're consuming data using the Real Time SDK ().

When opening the item JPYNOK=X, we get a reasonable call to OnRefreshMsg() with a conversion rate and a scaling of 100.

However, when we receive calls to OnUpdateMsg() for this item, the scaling is set to 1.

We believe this is a bug. Are you able to confirm and possibly fix this?

https://github.com/Refinitiv/Real-Time-SDK/tree/master

Jirapongse

@dwarika.natham

Thank you for reaching out to us.

Can you share the retrieved data? I checked the data on Tick History and saw this update.

JPYNOK=X,Market Price,2024-11-30T17:56:37.970626173Z,+0,Raw,REFRESH,,,,,363,99,0,,226

,,,,FID,1,,PROD_PERM,363,

,,,,FID,2,,RDNDISPLAY,153,

,,,,FID,3,,DSPLY_NAME,Refinitiv,

,,,,FID,5,,TIMACT,21:59:00.000000000,

,,,,FID,11,,NETCHNG_1,0.0665,

,,,,FID,12,,HIGH_1,,

,,,,FID,13,,LOW_1,,

,,,,FID,15,,CURRENCY,578,NOK

,,,,FID,17,,ACTIV_DATE,2024-11-29,

,,,,FID,19,,OPEN_PRC,,

,,,,FID,21,,HST_CLOSE,7.3562,
,,,,FID,22,,BID,7.3562,

,,,,FID,23,,BID_1,7.3562,

,,,,FID,24,,BID_2,7.3562,
,,,,FID,25,,ASK,7.3856,

,,,,FID,26,,ASK_1,7.3856,

,,,,FID,27,,ASK_2,7.3856,
….
JPYNOK=X,Market Price,2024-11-30T18:00:00.399938655Z,+0,Raw,UPDATE,QUOTE,,,,363,,80,,48
,,,,FID,22,,BID,7.3562,

,,,,FID,393,,PRIMACT_1,7.3562,
,,,,FID,25,,ASK,7.3856,

,,,,FID,275,,SEC_ACT_1,7.3856,

,,,,FID,875,,VALUE_DT1,2024-11-29,

The API just retrieves data from a data feed and then dispatch it to an application. It will not modify the data.

You may need to check your application logic or contact the content team via MyAccount to verify the data.