Hello, We run the KYC process on our accounts/customers after certain criteria is met. It runs on one company which is associated with the current opportunity. I have a flow where after meeting certain criteria, I am calling the apex class - "Automate Screening" and input three parameters: This part is working as expected.…
Dear Support, I am trying to test POST https://api-worldcheck.refinitiv.com/v1/cases/screeningRequest from postman, I have the error : Error: socket hang up I am able to successfully call other methods for example : GET https://api-worldcheck.refinitiv.com/v1/groups Could you please help me to resolve this issue? Thanks,…
My api key has stopped working, why would this be and how do I check what it should be?
How can I prevent opportunities from closing in Salesforce when an account record hasn’t completed screening yet, if the screening case object is locked and accessible only to licensed users?
Customer Risk Screener doesn't currently support screening against Media Check, are there any work arounds available to customers who want to screen cases against World-Check?
I would like to be able to deep link into a World-check One Case record from within Customer Risk Screener in Salesforce. Is this possible?
A recent customer question - posting here as it may have value for others. "I have introduced custom fields to the Screening Case object for use as part of my compliance process; however because the Screening Case object is locked and part of a managed package how can my users update those fields?"
. What is the best way to do this within Salesforce?
I am getting no screening cases created via Flows for the accounts in the country “Russia” but they are creating fine when testing with other countries
...stom objects It worked fine in our UAT environment but is failing when we move to production
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