How to map Gender in the Mapping Wizard

hannah.quinn01

Recent question from a customer - posting here for the community.

Issue: customer was not able to add the standard Salesforce field GenderIdentity from the Contact object to the CRS mapping wizard. The field did not show up.

hannah.quinn01

The Gender Values accepted by World-Check One are limited and do not currently match the out of the box values contained in Salesforce GenderIdentity field. Accepted values are "Male", "Female", "Unspecified" and a blank value. to work around this:

1. Create a custom text formula field that translates the values in the GenderIdentity field.
   
   Code snipit:
   IF(
ISBLANK(TEXT(GenderIdentity)),
"",
IF(
OR(
ISPICKVAL(GenderIdentity, "Male"),
ISPICKVAL(GenderIdentity, "Female")
),
TEXT(GenderIdentity),
"Unspecified"
)
)

2. Then map this field into your mapping wizard:

Test and deploy.