Cannot prepare connection OMMStreamConnection error

Hi,
I am using refinitiv.data package to extract dividend estimation data.
Here is part of my code:
import refinitiv.data as rd
reuters_data = rd.get_data(
universe=list_ids_forecast,
fields=['ROW80_4', 'ROW80_7', 'ROW80_8', 'ROW80_9', 'ROW80_10', 'ROW80_11', 'ROW80_12', 'ROW80_13', 'ROW80_14',
'ROW80_15', 'ROW80_16',
'ROW80_17', 'ROW80_18', 'ROW80_19', 'ROW80_20', 'ROW80_21', 'ROW80_22', 'ROW80_23', 'ROW80_24', 'ROW80_25'],
)
The code worked prior to this week.
Currently, I am getting this error:
refinitiv.data._errors.RDError: Error code -1 | Cannot prepare connection OMMStreamConnection
name : ThreadOMMSTREAMING_PRICING_1.0
subprotocol : tr_json2
is_auto_reconnect: True
can_reconnect : False
num_attempt : 0
Could you please help me with this issue?
Thank you in advance and best regards,
Best Answer
-
Hello @dieter.steffen
Thank you for reaching out to us. If the problem still persists on your environment, please enable the Data Library log file and share the logs when the problem occurs in this post.
You can find how to enable the log on section "2.2.2) Enable logging" of the Eikon Data API and Refinitiv Data Library - Troubleshooting article.
0
Answers
-
Hi,
Thanks for your help!
The error is no more there.
Thank you
0
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