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...he remote host" error while using the dataplatform API in python. While running the get_timeseries function in a loop, i get this error in every subsequent call.
Below is the code I am using. Anyone can help? Thank you. ********************************* import refinitiv.data as rd from refinitiv.data.content import search rd.open_session() response = search.Definition("AU000000BHP4 Berlin",top=1).get_data() response.data.df.iloc[0][4] rd.close_session()…
Hi everyone, I'm currently building an application using databricks, and in this process I'm migrating some scripts that were previously running on my local PC to run in a databricks notebook. I'm using refinitiv-data-1.6.2 to query the data. This is my auth flow : rd.open_session(config_name='credentials.json') with…
Hello, I’m experiencing an issue when making API requests to several Refinitiv services, including: • refinitiv_tick_history_time_and_sales • refinitiv_futures_and_options_search • refinitiv_tick_history_intraday_summaries • refinitiv_tick_history_market_depth • refinitiv_historical_reference_extraction On October 18,…
I test run sample code (EMA JAVA) . But occur error "failed to submit authorization request, exception = Connect to api.refinitiv.com:443 [api.refinitiv.com/99.83.242.11, api.refinitiv.com/75.2.0.254] failed: Connection timed out: connect Host: null Port: null " please support me for solve this problem
We are facing issue with reuters connection fail frequently: {"instant":{"epochSecond":1726205278,"nanoOfSecond":441878434},"thread":"pool-8-thread-1","level":"INFO","loggerName":"com.enbd.rate.streaming.registry.consumer.ConsumerClient","message":"Status message refinitiv:StatusMsg\n streamId=\"99\"\n domain=\"MarketPrice…
Hi, I am forced log out when I open_session with Refinitiv.data while having the Workspace app open, then the app asks me to sign in (screenshot below), after I hit 'Sign In', it shows 'Loading' then return to the first screenshot. In order to sign in, I have to force close the app on Task Manager and launch it again. Does…
Hi there, Whilst I have been using CodeBook, I'd also like to code locally on my machine and use Visual Studio Code. However, the following script returns an error and as a result I am unable to connect: import refinitiv.data as rd from refinitiv.data.content import news from IPython.display import HTML import pandas as pd…
user is getting the following message: Listening to port=9006 Error: messenger not found.
I am in Canada but my register location is Taiwan. I can not login the Eikon and it shows the following info: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Refinitiv Platform is encountering problems • the desktop…
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