refinitiv.data._errors.RDError: Error code -1

Carl_Sand_123

Hello! I run the followinf code:

df_test = rd.get_data(universe = ['SEK='], fields = ['BID'] )

And get this error message:

refinitiv.data._errors.RDError: Error code -1 | Cannot prepare connection OMMStreamConnection
name : ThreadOMMSTREAMING_PRICING_0.0
state : StreamCxnState.Disposed
subprotocol : tr_json2
is_auto_reconnect: True
can_reconnect : False
num_attempt : 0

The support function cannot help me and i would like to know what this error is and how to get past it.

Thanks in advance,

Carl

Jirapongse

@Carl_Sand_123

Thank you for reaching out to us.

To verify what the problem is, please enable the debug log by running the following code before opening a session.

config = rd.get_config()
config.set_param("logs.transports.file.enabled", True)
config.set_param("logs.transports.file.name", "lseg-data-lib.log")
config.set_param("logs.level", "debug")

rd.open_session()

With this code, the lseg-data-lib.log file will be created. Please share this log file.

You may need to run the following code.

df_test = rd.get_data(universe = ['SEK='], fields = ['TR.BIDPrice'] )
print(df_test)
df_test = rd.get_data(universe = ['SEK='], fields = ['BID'] )
print(df_test)

Otherwise, please check the answer on these dicussions.

• Python API access
• Refinitiv Data Library (Python) - Cannot prepare connection OMMStreamConnection