Error: no proxy address identified, Check if Desktop is running

Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.)
She is using Refinitiv Workspace.
RD version is 1.5.1
Python version is 3.9.13
She provided the logs below: (RDP Library logs)
[2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread
RD version is 1.5.1; Python version is 3.9.13 (main, Aug 25 2022, 23:51:50) [MSC v.1916 64 bit (AMD64)]
[2024-02-02T17:43:47.784762+08:00] - [DEBUG] - [rd] - [39140] | MainThread
Installed packages (396): aiobotocore==2.4.2,aiohttp==3.8.4,aioitertools==0.11.0,aiosignal==1.3.1,alabaster==0.7.12,anaconda-client==1.11.0,anaconda-navigator==2.3.1,anaconda-project==0.11.1,anyio==3.5.0,appdirs==1.4.4,argon2-cffi-bindings==21.2.0,argon2-cffi==21.3.0,arrow==1.2.2,astroid==2.11.7,astropy==5.1,async-timeout==4.0.2,atomicwrites==1.4.0,attrs==21.4.0,automat==20.2.0,autopep8==1.6.0,babel==2.9.1,backcall==0.2.0,backports.functools-lru-cache==1.6.4,backports.tempfile==1.0,backports.weakref==1.0.post1,bcrypt==3.2.0,beautifulsoup4==4.11.1,binaryornot==0.4.4,bitarray==2.5.1,bkcharts==0.2,black==22.6.0,bleach==4.1.0,blpapi==3.20.1,bokeh==2.4.3,boto3==1.24.28,botocore==1.27.59,bottleneck==1.3.5,brotlipy==0.7.0,certifi==2022.9.14,cffi==1.15.1,chardet==3.0.4,charset-normalizer==2.0.4,click==8.0.4,cloudpickle==2.0.0,clyent==1.2.2,codetiming==1.4.0,colorama==0.4.5,colorcet==3.0.0,comtypes==1.1.10,conda-build==3.22.0,conda-content-trust==0.1.3,conda-pack==0.6.0,conda-package-handling==1.9.0,conda-repo-cli==1.0.20,conda-token==0.4.0,conda-verify==3.4.2,conda==22.9.0,constantly==15.1.0,contexttimer==0.3.3,cookiecutter==1.7.3,cryptography==37.0.1,cssselect==1.1.0,cycler==0.11.0,cython==0.29.32,cytoolz==0.11.0,daal4py==2021.6.0,dask==2022.7.0,datashader==0.14.1,datashape==0.5.4,datetime==5.4,debugpy==1.5.1,decorator==5.1.1,defusedxml==0.7.1,deprecation==2.1.0,diff-match-patch==20200713,dill==0.3.4,distributed==2022.7.0,docstring-parser==0.15,docutils==0.18.1,eikon==1.1.18,entrypoints==0.4,et-xmlfile==1.1.0,exceptiongroup==1.2.0,exchange-calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-genutils==0.2.0,ipython==7.31.1,ipywidgets==7.6.5,isort==5.9.3,itemadapter==0.3.0,itemloaders==1.0.4,itsdangerous==2.0.1,janus==1.0.0,jdcal==1.4.1,jedi==0.18.1,jellyfish==0.9.0,jieba==0.42.1,jinja2-time==0.2.0,jinja2==3.1.2,jmespath==0.10.0,joblib==1.1.0,json-logging==1.2.11,json5==0.9.6,jsonschema==4.16.0,jupyter-client==7.3.4,jupyter-console==6.4.3,jupyter-contrib-core==0.4.2,jupyter-contrib-nbextensions==0.7.0,jupyter-core==4.11.1,jupyter-highlight-selected-word==0.2.0,jupyter-nbextensions-configurator==0.6.3,jupyter-server==1.18.1,jupyter==1.0.0,jupyterlab-pygments==0.1.2,jupyterlab-server==2.10.3,jupyterlab-widgets==1.0.0,jupyterlab==3.4.4,keyring==23.4.0,kiwisolver==1.4.2,korean-lunar-calendar==0.3.1,lazy-object-proxy==1.6.0,libarchive-c==2.9,libretranslatepy==2.1.1,lightgbm==4.2.0,llvmlite==0.38.0,locket==1.0.0,lxml==4.9.1,lz4==3.1.3,markdown==3.3.4,markupsafe==2.0.1,matplotlib-inline==0.1.6,matplotlib==3.5.2,mccabe==0.6.1,menuinst==1.4.19,methodtools==0.4.7,mistune==0.8.4,mkl-fft==1.3.1,mkl-random==1.2.2,mkl-service==2.4.0,mock==4.0.3,mplfinance==0.12.9b7,mpmath==1.2.1,msgpack==1.0.3,multidict==6.0.4,multipledispatch==0.6.0,multitasking==0.0.11,munkres==1.1.4,mypy-extensions==0.4.3,navigator-updater==0.3.0,nbclassic==0.3.5,nbclient==0.5.13,nbconvert==6.4.4,nbformat==5.5.0,nest-asyncio==1.5.5,networkx==2.8.4,nltk==3.7,nose==1.3.7,notebook==6.4.12,numba==0.55.1,numexpr==2.8.3,numpy==1.21.5,numpydoc==1.4.0,olefile==0.46,openpyxl==3.0.10,outcome==1.3.0.post0,packaging==21.3,pandas-datareader==0.10.0,pandas==1.5.3,pandocfilters==1.5.0,panel==0.13.1,param==1.12.0,paramiko==2.8.1,parsel==1.6.0,parso==0.8.3,partd==1.2.0,pathlib==1.0.1,pathspec==0.9.0,patsy==0.5.2,pause==0.3,pep8==1.7.1,pexpect==4.8.0,pickleshare==0.7.5,pillow==9.2.0,pip-system-certs==4.0,pip==22.2.2,pkginfo==1.8.2,platformdirs==2.5.2,plotly==5.9.0,pluggy==1.0.0,poyo==0.5.0,prometheus-client==0.14.1,prompt-toolkit==3.0.20,protego==0.1.16,psutil==5.9.0,ptyprocess==0.7.0,py==1.11.0,pyarrow==7.0.0,pyasn1-modules==0.2.8,pyasn1==0.4.8,pycodestyle==2.8.0,pycosat==0.6.3,pycparser==2.21,pyct==0.4.8,pycurl==7.45.1,pydantic==1.10.9,pydatastream==0.6.5,pydispatcher==2.0.5,pydocstyle==6.1.1,pyee==9.0.4,pyerfa==2.0.0,pyfinance==1.3.0,pyflakes==2.4.0,pygments==2.11.2,pyhamcrest==2.0.2,pyhumps==3.0.2,pyjwt==2.4.0,pylint==2.14.5,pyls-spyder==0.4.0,pyluach==2.2.0,pymysql==1.0.3,pynacl==1.5.0,pyodbc==4.0.34,pyopenssl==22.0.0,pyparsing==3.0.9,pyproj==3.6.1,pyrsistent==0.18.0,pyshp==2.3.1,pysocks==1.7.1,pytest==7.1.2,python-dateutil==2.8.2,python-lsp-black==1.0.0,python-lsp-jsonrpc==1.0.0,python-lsp-server==1.3.3,python-slugify==5.0.2,python-snappy==0.6.0,pytz==2023.3,pyviz-comms==2.0.2,pywavelets==1.3.0,pywin32-ctypes==0.2.0,pywin32==302,pywinpty==2.0.2,pyyaml==6.0,pyzmq==23.2.0,qd-client==6.8.7,qdarkstyle==3.0.2,qdc==4.0.1,qstylizer==0.1.10,qtawesome==1.0.3,qtconsole==5.2.2,qtpy==2.2.0,qube-utils==3.19.0,queuelib==1.5.0,qupynt==2.6.1,refinitiv-data==1.5.1,regex==2022.7.9,requests-file==1.5.1,requests==2.28.1,retry==0.9.2,rfc3986==1.5.0,rope==0.22.0,rtree==0.9.7,ruamel-yaml-conda==0.15.100,ruamel.yaml.clib==0.2.7,ruamel.yaml==0.17.32,s3fs==2022.11.0,s3transfer==0.6.0,scikit-image==0.19.2,scikit-learn-intelex==2021.20221004.171935,scikit-learn==1.0.2,scipy==1.9.1,scrapy==2.6.2,seaborn==0.11.2,selenium==4.15.2,send2trash==1.8.0,service-identity==18.1.0,setuptools==63.4.1,shapely==2.0.2,simplejson==3.19.1,sip==4.19.13,six==1.16.0,smart-open==5.2.1,sniffio==1.3.0,snowballstemmer==2.2.0,sortedcollections==2.1.0,sortedcontainers==2.4.0,soupsieve==2.3.1,sphinx==5.0.2,sphinxcontrib-applehelp==1.0.2,sphinxcontrib-devhelp==1.0.2,sphinxcontrib-htmlhelp==2.0.0,sphinxcontrib-jsmath==1.0.1,sphinxcontrib-qthelp==1.0.3,sphinxcontrib-serializinghtml==1.1.5,spyder-kernels==2.2.1,spyder==5.2.2,sqlalchemy==1.4.39,statsmodels==0.13.2,sympy==1.10.1,tables==3.6.1,tabulate==0.8.10,tbb==0.2,tblib==1.7.0,tenacity==8.0.1,terminado==0.13.1,testpath==0.6.0,text-unidecode==1.3,textdistance==4.2.1,threadpoolctl==2.2.0,three-merge==0.1.1,tifffile==2021.7.2,tinycss==0.4,tldextract==3.2.0,toml==0.10.2,tomli==2.0.1,tomlkit==0.11.1,toolz==0.11.2,tornado==6.1,tqdm==4.64.1,traitlets==5.1.1,translate==3.6.1,trio-websocket==0.11.1,trio==0.23.1,twisted-iocpsupport==1.0.2,twisted==22.2.0,typed-argument-parser==1.8.0,typing-extensions==4.7.1,typing-inspect==0.9.0,typing==3.7.4.3,ujson==5.4.0,unidecode==1.2.0,universal-pathlib==0.0.18,urllib3==1.26.11,w3lib==1.21.0,watchdog==2.1.6,wcwidth==0.2.5,webencodings==0.5.1,websocket-client==0.58.0,websockets==10.4,werkzeug==2.0.3,wheel==0.37.1,widgetsnbextension==3.5.2,win-inet-pton==1.1.0,win-unicode-console==0.5,wincertstore==0.2,wirerope==0.4.7,wrapt==1.14.1,wsproto==1.2.0,xarray==0.20.1,xbbg==0.7.7,xgboost==2.0.0,xlrd==2.0.1,xlsxwriter==3.0.3,xlwings==0.27.15,xmltodict==0.13.0,yapf==0.31.0,yarl==1.9.2,yfinance==0.2.22,zict==2.1.0,zipp==3.8.0,zope.interface==5.4.0
[2024-02-02T17:43:47.790769+08:00] - [DEBUG] - [rd] - [39140] | MainThread
Read configs: M:\code\refinitiv-data.config.json, C:\Users\cli\refinitiv-data.config.json
[2024-02-02T17:43:47.798762+08:00] - [DEBUG] - [session] - [39140] | MainThread
Creating session "sessions.desktop.workspace.0" based on session.desktop.Definition("desktop.workspace")
[2024-02-02T17:43:47.805765+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
DesktopSession created with following parameters: app_key="DEFAULT_WORKSPACE_APP_KEY", name="workspace" base_url=http://localhost:9000 platform_path_rdp="/api/rdp" platform_path_udf="/api/udf" handshake_url="/api/handshake"
[2024-02-02T17:43:47.811762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Created session connection SessionCxnType.DESKTOP
[2024-02-02T17:43:47.815762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
+ Session created: DesktopSession
name = 'workspace'
connection = DesktopConnection
stream_auto_reconnection = True
handshake_url = http://localhost:9000/api/handshake
state = OpenState.Closed
session_id = 0
logger_name = sessions.desktop.workspace.0
[2024-02-02T17:43:47.819762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Open session
[2024-02-02T17:43:47.861761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
HTTP Request id 0
url = http://localhost:9000/api/status
method = GET
headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}
[2024-02-02T17:43:47.867762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")
[2024-02-02T17:43:47.885763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Retrieved port 9000 value from .portIntUse isn't valid.
[2024-02-02T17:43:47.890762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Warning: file .portInUse was not found. Try to fallback to default port number.
[2024-02-02T17:43:47.895764+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Try defaulting to port 9000...
[2024-02-02T17:43:47.900767+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
HTTP Request id 1
url = http://localhost:9000/api/status
method = GET
headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}
[2024-02-02T17:43:47.905759+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Error on checking proxy url http://localhost:9000/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")
[2024-02-02T17:43:47.910763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Default proxy port #9000 failed
[2024-02-02T17:43:47.916769+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Try defaulting to port 9060...
[2024-02-02T17:43:47.923762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
HTTP Request id 2
url = http://localhost:9060/api/status
method = GET
headers = {'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}
[2024-02-02T17:43:47.929763+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Error on checking proxy url http://localhost:9060/api/status : TypeError("send() got an unexpected keyword argument 'follow_redirects'")
[2024-02-02T17:43:47.937761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Default proxy port #9060 failed
[2024-02-02T17:43:47.942763+08:00] - [ERROR] - [sessions.desktop.workspace.0] - [39140] | MainThread
Error: no proxy address identified.
Check if Desktop is running.
[2024-02-02T17:43:47.948762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Try to handshake on url http://localhost:9000/api/handshake...
[2024-02-02T17:43:47.953762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
HTTP Request id 3
url = http://localhost:9000/api/handshake
method = POST
headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'DEFAULT_WORKSPACE_APP_KEY'}
json = {'AppKey': 'DEFAULT_WORKSPACE_APP_KEY', 'AppScope': 'trapi', 'ApiVersion': '1', 'LibraryName': 'RDP Python Library', 'LibraryVersion': '1.5.1'}
[2024-02-02T17:43:47.958762+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
HTTP request failed: TypeError("send() got an unexpected keyword argument 'follow_redirects'")
[2024-02-02T17:43:47.963761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Closing session 'workspace'
[2024-02-02T17:43:48.077761+08:00] - [DEBUG] - [sessions.desktop.workspace.0] - [39140] | MainThread
Closed session 'workspace'
Out[1]:
<refinitiv.data.session.Definition object at 0x22b8a20cd00 {name='workspace'}>
Appreciate your help and advice on this.
Best Answer
-
Thank you for reaching out to us.
I searched "follow_redirects" on the forum and found several questions regarding this error.
Please check the answer on this discussion.
0
Answers
-
@Jirapongse Thank you for checking.
Based on the Open Session Error (python) -- refinitiv-data version 1.2.0 - Forum | Refinitiv Developer Community, it was mentioned:
Regarding the "send() got an unexpected keyword argument 'follow_redirects' " error, it may relate to the version of httpx used by Python. I checked the CHANGELOG.md file and found that the follow_redirects argument was introduced in httpx 0.20.0. Please make sure that you are using httpx 0.20.0 or above.
From clients RDP log:
calendars==3.6.3,fastjsonschema==2.16.2,filelock==3.6.0,flake8==4.0.1,flask==1.1.2,fonttools==4.25.0,frozendict==2.3.8,frozenlist==1.3.3,fsspec==2022.11.0,future==0.18.2,gensim==4.1.2,glob2==0.7,googletrans==3.0.0,greenlet==1.1.1,h11==0.12.0,h2==4.1.0,h5py==3.7.0,heapdict==1.0.1,holoviews==1.15.0,hpack==4.0.0,hstspreload==2023.1.1,html5lib==1.1,httpcore==0.13.7,httpx==0.19.0,hvplot==0.8.0,hyperframe==6.0.1,hyperlink==21.0.0,idna==2.10,imagecodecs==2021.8.26,imageio==2.19.3,imagesize==1.4.1,importlib-metadata==4.11.3,incremental==21.3.0,inflection==0.5.1,iniconfig==1.1.1,intake==0.6.5,intervaltree==3.1.0,ipykernel==6.15.2,ipython-So client need to use httpx 0.20.0 or above.?
Thank you.
0 -
Yes, it is correct.
0 -
To align all dependency versions with RD lib, the user should run this command line:
pip install --upgrade --force-reinstall refinitiv-data
0
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