WC1 - Update CaseId to match new system

r.atherton

Hi,

I'm looking to call an API endpoint to adjust our caseIDs in Worldcheck1 to match our new backend system.

Currently updating a record using the systemID, the call fails if the caseID posted doesn't match the one Worldcheck has for a given systemID (in the URL). WC1 returns a 400 server error "Case IDs must be unique within the same client and request".

While I could backfill the caseIDs from the old system into the new system (so we can match Worldcheck). Then use the old caseID when posting, it causes a break between our backend system and the UI on Worldcheck that is being used to review the record.

Am I just missing an endpoint in the documentation to allow me to update the CaseID where it differs or is it not possible?

Thanks

judith.pillado.lseg

Hello @r.atherton, thank you for your question. Have you checked out our endpoint: https://api-worldcheck.refinitiv.com/v2/caseIdentifiers? It checks if a given caseId is available for use, and you can find out more about this endpoint within our documentation. Otherwise, please let me know if I have misunderstood your question.

I would also suggest that since you are already in the production environment, if this issue persists and you don't know how to approach it, please submit a ticket to Product and Content Support. We look forward to solving your issue as efficiently as possible.

Best regards,

Judith