WC1 API getting started questions

mcdonald
mcdonald Newcomer
in World-Check One

Hello, as the question title suggests, I am not familiar with the WC1 API, and I am kindly asking for the steps I should take to work with the WC1 API, mainly for screening and filtering clients for a KYC client onboarding process in the PILOT version. I have looked at the documentation, but much of it is unclear to me. In short, I am not sure if I am on the right path.

  1. How do I get the API key and API secret (for the PILOT)?
  2. How do I set up the PILOT environment?
  3. Where can I download the WC1 UI (if you have the URL, please share)?
  4. How do I contact an API integration consultant for assistance?
  5. How do I contact the Refinitiv Account Manager/Customer Success Manager?
  6. Typically, how long does it take to get approved?
  7. Who can I contact for help if the approval process takes too long?

At the moment, I have managed to create an account and submitted a request (which is still pending approval) as shown below:

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Best Answer

  • judith.pillado.lseg
    judith.pillado.lseg LSEG
    Answer ✓

    Hello @mcdonald - thank you for reaching out!

    Please see my answers to your questions below:

    1. How do I get the API key and API secret (for the PILOT)?
      The credentials will be listed under your user information within the WebUI. You should have also received a welcome email with this information.

    2. Where can I download the WC1 UI (if you have the URL, please share)?
      LSEG World-Check One WebUI

    As for the rest of the questions, would you mind sharing the email that you used to sign up for the WC1 API? I would like to investigate what account you are associated with and take it from there.

    If everything went through with sales, then a Customer Success Manager and Account Manager should have been assigned to you right away.

    I look forward to your response.

    Best regards,

    Judith


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