Pricing Stream does not connect

Dunhill

Hello, I am trying to set up a Pricing Stream in our app but I am getting a StreamDisconnected msg

"Message": "Unable to connect to the remote server",

"Endpoint": "ws://localhost:/api/rdp/streaming/pricing/v1/Websocket"

But when I use the example projects for pricing stream. It works well. The endpoint looks a little different:

ws://localhost:9000/api/rdp/streaming/pricing/v1/Websocket

Jirapongse

@Dunhill

Thank you for reaching out to us.

Yes, you are correct. The endpoint looks incorrect. It must have the TCP port (9000) listened by the Data API Proxy which is a part of LSEG Workspace.

Are you running the applications and example projects on the same machine? The LSEG Workspace application must be running properly when you run the application.

You may refer to the Eikon Data API and Refinitiv Data Library - Troubleshooting article to make sure that the Data API Proxy is running properly.

Moreover, which LSEG Data Library (Python, .NET, or Typescript) are you using?