session connection timeout

Varun_KC

I trying to use lseg-data package in python i inserted my credentials and API Key :
session = rd.session.platform.Definition(
app_key = credentials.APP_KEY,
grant = rd.session.platform.GrantPassword(
username = credentials.RDP_LOGIN,
password = credentials.RDP_PASSWORD
),
signon_control=True
).get_session()

And then session.open()

However when i try to open the seesion i'm not able to and got a session connection timeout

Screenshot 2025-07-29 141953.png

Jirapongse

@Varun_KC

Thank you for reaching out to us.

It looks that the library can't connect to the endpoint due to the connection timeout.

You can try to increase the HTTP timeout by running the following code before creating a session.

config = rd.get_config()
config.set_param("http.request-timeout", 6000)