Client having issues with API from Eikon.

jeffearvin.mallari01

Case# 15138552

Raising the query on behalf of a client.

Seeking assistance with the client query regarding the use of API from desktop Eikon. They are mentioning that the code is not working for several days now as well as getting errors on some asset classes they use. Error is below and script used(most RICs on script is Commod) attached.

Traceback (most recent call last):
File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/IPython/core/interactiveshell.py", line 3417, in run_code
exec(code_obj, self.user_global_ns, self.user_ns)
File "<ipython-input-2-e8871ab674ec>", line 354, in <module>
GPWR_Cal1_ek = GPWR_Cal1_ek.rename(columns = { "OPEN": "Open",
AttributeError: 'NoneType' object has no attribute 'rename'

Initial research states that Eikon API should still work even after decommission of Eikon itself. Other than that, could not relate any information for the issue. Having trouble as well trying to replicate on my end.

Any help or assistance is appreciated.

Eikon API error.docx