Why am I receiving error message The access to field(s) denied. Requested universes: ['CA007863AB91

TatiannahMarie.Hidalgo

Client is receiving error message for the ISINs used:

The access to field(s) denied. Requested universes: ['CA007863AB91', 'US91754TG983']. Requested fields: ['TR.PREFERREDRIC', 'TR.MUNIORIGINALAMOUNTISSUED', 'TR.FIAMTOUTSTANDINGFACTOR']

from this script:

import refinitiv.data as rd
rd.open_session()
df = rd.get_data(
universe = ['CA007863AB91','US91754TG983'],
fields = ['TR.PreferredRIC','TR.MUNIORIGINALAMOUNTISSUED','TR.FIAMTOUTSTANDINGFACTOR','TR.MUNIORIGINALAMOUNTISSUED']
)

display(df)

However, the script is working on our end. Not replicable. Can you please help? Thank you

TatiannahMarie.Hidalgo

Client said he is getting the same issue for this query:

The following script failed with error message “lseg.data._errors.LDError: The access to field(s) denied. Requested universes: ['CA007863AB91', 'US91754TG983']. Requested fields: ['TR.FIAMTOUTSTANDINGFACTOR', 'TR.MUNIFACEOUTSTANDING', 'TR.MUNIORIGINALAMOUNTISSUED ']”

 

is_equity = False

if is_equity:

    universe = ["MSFT.O", "AAPL.O", "LSEG.L"]

    fields = [

        "TR.CommonName",

        "TR.InstrumentType",

    ]

else:

    universe = ["CA007863AB91", "US91754TG983"]

    fields = [

        "TR.FiAmtOutstandingFactor",

        "TR.MUNIFaceOutstanding",

        "TR.MUNIOriginalAmountIssued ",

    ]

df = ld.get_data(universe=universe, fields=fields)

print(df)

 

 

If I set is_equity = True, it works.

 

Jirapongse

@TatiannahMarie.Hidalgo

Thank you for reaching out to us.

I assume that the client is using the Data Platform session (RDP). The error message suggests that the client was unable to retrieve the requested data, which may be due to permission settings or data access restrictions.

 The access to field(s) denied. Requested universes: ['CA007863AB91', 'US91754TG983']. Requested fields: ['TR.FIAMTOUTSTANDINGFACTOR', 'TR.MUNIFACEOUTSTANDING', 'TR.MUNIORIGINALAMOUNTISSUED ']”

To resolve this, please contact the client’s account or sales team to verify their access permissions on the platform.