Why am I receiving error message The access to field(s) denied. Requested universes: ['CA007863AB91

TatiannahMarie.Hidalgo

Client is receiving error message for the ISINs used:

The access to field(s) denied. Requested universes: ['CA007863AB91', 'US91754TG983']. Requested fields: ['TR.PREFERREDRIC', 'TR.MUNIORIGINALAMOUNTISSUED', 'TR.FIAMTOUTSTANDINGFACTOR']

from this script:

import refinitiv.data as rd
rd.open_session()
df = rd.get_data(
universe = ['CA007863AB91','US91754TG983'],
fields = ['TR.PreferredRIC','TR.MUNIORIGINALAMOUNTISSUED','TR.FIAMTOUTSTANDINGFACTOR','TR.MUNIORIGINALAMOUNTISSUED']
)

display(df)

However, the script is working on our end. Not replicable. Can you please help? Thank you

TatiannahMarie.Hidalgo

Client said he is getting the same issue for this query:

The following script failed with error message “lseg.data._errors.LDError: The access to field(s) denied. Requested universes: ['CA007863AB91', 'US91754TG983']. Requested fields: ['TR.FIAMTOUTSTANDINGFACTOR', 'TR.MUNIFACEOUTSTANDING', 'TR.MUNIORIGINALAMOUNTISSUED ']”

 

is_equity = False

if is_equity:

    universe = ["MSFT.O", "AAPL.O", "LSEG.L"]

    fields = [

        "TR.CommonName",

        "TR.InstrumentType",

    ]

else:

    universe = ["CA007863AB91", "US91754TG983"]

    fields = [

        "TR.FiAmtOutstandingFactor",

        "TR.MUNIFaceOutstanding",

        "TR.MUNIOriginalAmountIssued ",

    ]

df = ld.get_data(universe=universe, fields=fields)

print(df)

 

 

If I set is_equity = True, it works.