Session timeout during instrumentlist AppendValidated

rducharme

Hi,

We are hitting the 25 minutes limit and timing out while appending an InstrumentList (65k RICs) using InstrumentListOperations.AppendValided (C#). Can we increase this 25min timeout limit ?

Thank you.

veerapath.rungruengrayubkul

@rducharme

According to the Async key mechanism , the 25 minutes timeout is from the Thomson Reuters firewalls, so there might not be a way to increase it.

To avoid the timeout, you may split the instrument list into smaller list and then call AppendValidated for each list. For example, two AppendValidated calls for 32.5K RICs.

rducharme

https://community.developers.refinitiv.com/discussion/comment/18841#Comment_18841

Worked perfectly. I'm now validating and appending all my RICs lists in 5k subsets. It typically take about 3 minutes per subset, and now I have the flexibility to come up with lists of any size. Thank you.

veerapath.rungruengrayubkul

https://community.developers.refinitiv.com/discussion/comment/18926#Comment_18926

Thank you for the update. Glad to know that my response can help.