How did this problem happen and how to solve it?

loggerMsg
TimeStamp: 08:11:08.331
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
Instance Name Consumer_1_1
RsslReactor 0x0x221ae70
RsslChannel 0x0x221ae70
Error Id -1
Internal sysError 104
Error Location Reactor/rsslReactorWorker.c:781
Error Text <Impl/ripcsrvr.c:9552> Error: 1002 ripcWrite() failed. System errno: (104)
loggerMsgEnd

Find more posts tagged with

logging

elektron

elektron-sdk

refinitiv-realtime

rrt

elektron-message-api

ema-api

Accepted answers

warat.boonyanit

Hi @daniel76

This log means API received Channel Down event with internal sysError 104.

sysError is the TCP / Socket error number from errno.h (Linux) or Winsock Error Codes (Windows).

104 is ECONNRESET Connection reset by peer, which means the remote server drops the connection. This could be either a network or server issue and you should check server log or contact your network team.

All comments

warat.boonyanit

Hi @daniel76

This log means API received Channel Down event with internal sysError 104.

sysError is the TCP / Socket error number from errno.h (Linux) or Winsock Error Codes (Windows).

EXPLORE OUR SITES