ADH log message "Item has been deleted" - not in ADH manual. What does it indicate?

duncan_kerr
duncan_kerr Explorer
in TREP Infrastructure

Hi - Im trying to understand the root cause of a series of Java EMA TREP subscriptions which failed when the US market opened on 26/4/23. The subscription failures generated client side status:

statusMsg=Request timeout


and at the same time ADH log error:

<rmds.1.adh.1.sourceThread.serviceGenerator.bpod_route.route.BPOD: Info: Wed Apr 26  14:36:24 2023>
Request to source application for item HMST.US MARKET_PRICE with request ID 231975 has timed out. Item has been deleted
<END>

Can you help please? There were no other messages in the ADH log.

Ive checked in adh3_5/Refinitiv_Real_Time_Distribution_System_ADH_Install_352.pdf - no luck.

Symbols affected were :

ASX.US
BHC.US
CRM.US
DHR.US
EOG.US
GPRO.US
HGV.US
HMST.US
IRM.US
OHI.US
ONB.US
PDD.US
PHM.US
PINS.US
RNR.US
TCMD.US
TEAM.US
TMHC.US
TTC.US
XLI.US
XLP.US
XTL.US
Tagged:

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @duncan_kerr

    Thanks for reaching out to us.

    The request timeout value in the EMA API can be changed by using the RequestTimeout configuration in the Consumer parameter.

    1682673150795.png

    The log from ADH indicates that ADH didn't receive any response from the source application (BPOD). You may need to check what happened on BPOD at that time.

    I hope that this information is of help.

Categories