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    • Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"...

    augusto_krappa
    augusto_krappa Newcomer
    in Eikon Data APIs

    ...message":"Application key is not valid."

    Im trying to run CODEBOOK code in Refinitiv Workspace.And I am having trouble using both options:

    i) ek.set_app_key('a5n...................4tu')

    ii) ek.set_app_key('DEFAULT_CODE_BOOK_APP_KEY')





    The error message is:

    Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"message":"Application key is not valid.","stack":"Error: Application key is not valid.\n    at /opt/data-platform-proxy/node_modules/src/scripting-proxy-core/server/middlewares/handshake/handshake-application-key-check-middleware.ts:56:40\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)","statusMessage":"Bad Request"}
    Error on handshake url http://localhost:9000/api/handshake : DesktopSessionError(1, 'Status code 400: App key is incorrect')
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    Best Answer

    • juan.santanera
      juan.santanera LSEG
      Answer ✓
      It's working for me now. Looks like there was an update on PORT from 9000 to 9010

    Answers

    • Jirapongse
      Jirapongse ✭✭✭✭✭

      @augusto_krappa

      Thanks for reaching out to us.

      Are you able to run the example code (__Examples__/01. Data Retrieval and Discovery/01 04. Eikon Data API/Eikon_Data_API__Get_Data.ipynb) in Codebook?

      1684290360046.png

    • juan.santanera
      juan.santanera LSEG

      I'm having the same issue, is there any update?

    • augusto_krappa
      augusto_krappa Newcomer

      I am trying to run on the WEB now. It is working, but the connection is cut very soon. I load data for 300 companies and the code is stopping on the 8th.

    • Jirapongse
      Jirapongse ✭✭✭✭✭
      augusto_krappa
      @augusto_krappa

      Please share the code that you are using.

    • Juliane
      Juliane Newcomer

      I've been having the same issue as well (it worked after reinstalling at first, but now it has happened again). Is there any fix?

    • augusto_krappa
      augusto_krappa Newcomer

      the code loops the income statement data for each company:

      "

      df, err = ek.get_data(

      instruments = [ticker],

      fields = ['TR.F.ASRIncomeStatement.fieldname','TR.F.ASRIncomeStatement','TR.F.ASRIncomeStatement.date','TR.F.ASRIncomeStatement.FCC'],

      parameters = {'Scale': 6, 'SDate': 0, 'EDate': edate,'Period':'FQ0', 'FRQ': 'FQ','AlignType':'PrelimOrPeriodEndDate','ConsolBasis':'Consolidated'}

      #fields = ['TR.F.ASRIncomeStatement(SDate=0,Period=FY0,Frq=FY,EDate=-9,Scale=6,AlignType=PrelimOrPeriodEndDate,ConsolBasis=Consolidated)']

      )"



    • augusto_krappa
      augusto_krappa Newcomer

      The 400 error issue appeared back to me in the WEB version now.... Anyone knows what is happening? I think many people is having this problem.

    • s2439857
      s2439857 Newcomer

      Hi, this issue also persists on my side. Can anyone help? Do I need to use the desktop version?

    • raksina.samasiri
      raksina.samasiri admin

      Hi @augusto_krappa , @juan.santanera, @Juliane, @s2439857 ,

      Could you please let me know if the issue still persists? as I cannot replicate the issue. If so, I'm going to raise the technical support ticket for you so the technical support team can check on this.


    • raksina.samasiri
      raksina.samasiri admin
      Thank you so much for this information
    • augusto_krappa
      augusto_krappa Newcomer

      Hi, it seems that the problem has been solved.

    • shreesharma
      shreesharma Newcomer

      I could fetch news data via rdp desktop workspace using python but from 2 days back this error prevails. Is there again any update ? I even tried creating a new api key in app key generator but nothing gets fixed, unfortunately.

    • raksina.samasiri
      raksina.samasiri admin
      shreesharma
      Hi @shreesharma ,

      Could you please provide the error message you got for further investigation?

      Moreover, the question with an accepted answer won't be monitored by the expert in the forum, so it's recommended to post the new question instead of commenting in the question with accepted answer.

      Thanks

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