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MP72 avatar image
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API Connection to Refinitiv

Anyone know what maybe causing the following error -- have cleared cache.

1675214925362.png

#technologyconnection-error
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Jirapongse avatar image
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@MP72

Thanks for reaching out to us.

First, you can refer to the Eikon Data API(Python) Troubleshooting article to make sure that the Eikon API Proxy is running properly on the machine.

Then, upgrade Eikon Data API to the latest version (1.1.16).

1675219644353.png


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