Good morning,
We are having problems using the websocket to obtain ECB prices in real time (RIC EURGBPREF=). However, we have another connection where we get the prices from reuters (Ric EURGBP=R) that works correctly.
The main problem is that we don't get the daily update, always the same response for all currencies, it only works fine for us stopping the service and starting it again, but prices are not updated automatically.
We are using a Windows environment and C++ language
Setting:
"Token": {
"GrantType": "password",
"Scope": "trapi.streaming.pricing.read",
"Username": "", -- Deleted for security
"Password": "", -- Deleted for security
"ClientId": "", -- Deleted for security
"TakeExclusiveSignOnControl": true
},
"BaseAPIURL": "https://api.refinitiv.com",
"TokenEndpoint": "/auth/oauth2/v1/token",
"ServicesEndpoint": "/streaming/pricing/v1/?transport=websocket",
"WebSocketEndpoint": "/WebSocket",
"View": [ "BID", "ASK", "QUOTIM_NS", "SCALING" ],
"Service": "ELEKTRON_DD",
"ApplicationID": "256",
"Protocol": "tr_json2",
"Streaming": true,
"EnableRegion": "eu-west-1",
"EnableSSLWebSocket": true
JSON sent:
{
"ID": 2,
"Key": {
"Name": [
"EURGPREF=",
"EURTRYREF="
],
"Service": "ELEKTRON_DD"
},
"View": [
"IDB",
"ASK",
"QUOTIM_NS",
"SCALING"
],
"Streaming": true
}
JSON Received:
[
{
"ID": 11,
"Type": "Refresh",
"Key": {
"Service": "ELEKTRON_DD",
"Name": "EURGPREF="
},
"State": {
"Stream": "Open",
"Data": "Ok",
"Text": "***Request Completed"
},
"whats": {
"Timeliness": "Realtime",
"Rate": "JitConflated"
},
"PermData": "AwEBNjw=",
"SeqNumber": 270,
"Fields": {
"IDB": 0.86813
}
},
{
"ID": 31,
"Type": "Refresh",
"Key": {
"Service": "ELEKTRON_DD",
"Name": "EURTRYREF="
},
"State": {
"Stream": "Open",
"Data": "Ok",
"Text": "***Request Completed"
},
"whats": {
"Timeliness": "Realtime",
"Rate": "JitConflated"
},
"PermData": "AwEBNjw=",
"SeqNumber": 270,
"Fields": {
"IDB": 21.3974
}
}
]
As you can see, the connection is correct and it returns data, but we were not able to receive the update when the ECB updates prices.
Any ideas?
Thank you in advance!!
Best Regards
Patricia
