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augusto_krappa avatar image
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Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"message":"Application key is not valid."

Im trying to run CODEBOOK code in Refinitiv Workspace.And I am having trouble using both options:

i) ek.set_app_key('a5n...................4tu')

ii) ek.set_app_key('DEFAULT_CODE_BOOK_APP_KEY')





The error message is:

Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"message":"Application key is not valid.","stack":"Error: Application key is not valid.\n    at /opt/data-platform-proxy/node_modules/src/scripting-proxy-core/server/middlewares/handshake/handshake-application-key-check-middleware.ts:56:40\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)","statusMessage":"Bad Request"}
Error on handshake url http://localhost:9000/api/handshake : DesktopSessionError(1, 'Status code 400: App key is incorrect')
#technology#productcodebookapp-keyerror-400
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Jirapongse avatar image   Jirapongse

I found that the client also submitted the case (12570521) to the support team.

wasin.w avatar image   wasin.w

<AHS>

Case 12570521 is closed. The Eikon support team just sent the client back to the Q&A forum.

Extend triage.

10 Answers

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juan.santanera avatar image
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It's working for me now. Looks like there was an update on PORT from 9000 to 9010
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raksina.samasiri avatar image raksina.samasiri
Thank you so much for this information
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Jirapongse avatar image
78.8k ●250 ●52 ●74

@augusto_krappa

Thanks for reaching out to us.

Are you able to run the example code (__Examples__/01. Data Retrieval and Discovery/01 04. Eikon Data API/Eikon_Data_API__Get_Data.ipynb) in Codebook?

1684290360046.png


1684290360046.png (74.9 KiB)
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juan.santanera avatar image
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I'm having the same issue, is there any update?

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augusto_krappa avatar image
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I am trying to run on the WEB now. It is working, but the connection is cut very soon. I load data for 300 companies and the code is stopping on the 8th.

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Jirapongse avatar image Jirapongse
@augusto_krappa

Please share the code that you are using.

augusto_krappa avatar image augusto_krappa Jirapongse

the code loops the income statement data for each company:

"

df, err = ek.get_data(

instruments = [ticker],

fields = ['TR.F.ASRIncomeStatement.fieldname','TR.F.ASRIncomeStatement','TR.F.ASRIncomeStatement.date','TR.F.ASRIncomeStatement.FCC'],

parameters = {'Scale': 6, 'SDate': 0, 'EDate': edate,'Period':'FQ0', 'FRQ': 'FQ','AlignType':'PrelimOrPeriodEndDate','ConsolBasis':'Consolidated'}

#fields = ['TR.F.ASRIncomeStatement(SDate=0,Period=FY0,Frq=FY,EDate=-9,Scale=6,AlignType=PrelimOrPeriodEndDate,ConsolBasis=Consolidated)']

)"



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Juliane avatar image
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I've been having the same issue as well (it worked after reinstalling at first, but now it has happened again). Is there any fix?

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augusto_krappa avatar image
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The 400 error issue appeared back to me in the WEB version now.... Anyone knows what is happening? I think many people is having this problem.

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s2439857 avatar image
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Hi, this issue also persists on my side. Can anyone help? Do I need to use the desktop version?

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raksina.samasiri avatar image
14.2k ●30 ●5 ●10

Hi @augusto_krappa , @juan.santanera, @Juliane, @s2439857 ,

Could you please let me know if the issue still persists? as I cannot replicate the issue. If so, I'm going to raise the technical support ticket for you so the technical support team can check on this.


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augusto_krappa avatar image
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Hi, it seems that the problem has been solved.

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shreesharma avatar image
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I could fetch news data via rdp desktop workspace using python but from 2 days back this error prevails. Is there again any update ? I even tried creating a new api key in app key generator but nothing gets fixed, unfortunately.

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raksina.samasiri avatar image raksina.samasiri
Hi @shreesharma ,

Could you please provide the error message you got for further investigation?

Moreover, the question with an accepted answer won't be monitored by the expert in the forum, so it's recommended to post the new question instead of commenting in the question with accepted answer.

Thanks

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