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augusto_krappa avatar image
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Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"message":"Application key is not valid."

Im trying to run CODEBOOK code in Refinitiv Workspace.And I am having trouble using both options:

i) ek.set_app_key('a5n...................4tu')

ii) ek.set_app_key('DEFAULT_CODE_BOOK_APP_KEY')





The error message is:

Status code 400: Bad request on handshake url http://localhost:9000/api/handshake : {"code":400,"message":"Application key is not valid.","stack":"Error: Application key is not valid.\n    at /opt/data-platform-proxy/node_modules/src/scripting-proxy-core/server/middlewares/handshake/handshake-application-key-check-middleware.ts:56:40\n    at processTicksAndRejections (node:internal/process/task_queues:96:5)","statusMessage":"Bad Request"}
Error on handshake url http://localhost:9000/api/handshake : DesktopSessionError(1, 'Status code 400: App key is incorrect')
#technology#productcodebookapp-keyerror-400
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juan.santanera avatar image
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It's working for me now. Looks like there was an update on PORT from 9000 to 9010
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raksina.samasiri avatar image raksina.samasiri
Thank you so much for this information
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Jirapongse avatar image
69.6k ●211 ●49 ●69

@augusto_krappa

Thanks for reaching out to us.

Are you able to run the example code (__Examples__/01. Data Retrieval and Discovery/01 04. Eikon Data API/Eikon_Data_API__Get_Data.ipynb) in Codebook?

1684290360046.png


1684290360046.png (74.9 KiB)
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juan.santanera avatar image
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I'm having the same issue, is there any update?

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augusto_krappa avatar image
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I am trying to run on the WEB now. It is working, but the connection is cut very soon. I load data for 300 companies and the code is stopping on the 8th.

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Jirapongse avatar image Jirapongse
@augusto_krappa

Please share the code that you are using.

augusto_krappa avatar image augusto_krappa Jirapongse

the code loops the income statement data for each company:

"

df, err = ek.get_data(

instruments = [ticker],

fields = ['TR.F.ASRIncomeStatement.fieldname','TR.F.ASRIncomeStatement','TR.F.ASRIncomeStatement.date','TR.F.ASRIncomeStatement.FCC'],

parameters = {'Scale': 6, 'SDate': 0, 'EDate': edate,'Period':'FQ0', 'FRQ': 'FQ','AlignType':'PrelimOrPeriodEndDate','ConsolBasis':'Consolidated'}

#fields = ['TR.F.ASRIncomeStatement(SDate=0,Period=FY0,Frq=FY,EDate=-9,Scale=6,AlignType=PrelimOrPeriodEndDate,ConsolBasis=Consolidated)']

)"



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Juliane avatar image
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I've been having the same issue as well (it worked after reinstalling at first, but now it has happened again). Is there any fix?

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augusto_krappa avatar image
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The 400 error issue appeared back to me in the WEB version now.... Anyone knows what is happening? I think many people is having this problem.

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s2439857 avatar image
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Hi, this issue also persists on my side. Can anyone help? Do I need to use the desktop version?

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raksina.samasiri avatar image
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Hi @augusto_krappa , @juan.santanera, @Juliane, @s2439857 ,

Could you please let me know if the issue still persists? as I cannot replicate the issue. If so, I'm going to raise the technical support ticket for you so the technical support team can check on this.


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augusto_krappa avatar image
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Hi, it seems that the problem has been solved.

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