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jbotesazan1 avatar image
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Cannot install registry setting for REDI API

While following Quick Start | Devportal (refinitiv.com), I saw in step 5: "Install registry settings for API from following FTP site. sftp.redi.com/api.reg". However, that link does not work. It seems like this is required to be able to use the REDI python API. Without it, this code gives me the error "Invalid class string". I did eventually download adk.reg from ftp.redi.com - /troubleshooting/, but I am now getting the error 'Class not registered'.

Does anyone know how to get around this and how to get the python API working? Thanks.

python#technology#productredi-apiFTPregistry
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wasin.w avatar image   wasin.w

Hello @jbotesazan1

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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Jirapongse avatar image
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@jbotesazan1

Thanks for reaching out to us.

The SFTP site works properly.

1687749066391.png

Some REDI classes may not work with Python.

What REDI class are you using? Please refer to the Python examples on GitHub.


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