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MRN archive host connection failed

Hi team, my client is using java to connect mrn archive host archive.news.refinitiv.com, but got the error java.net.ConnectException: Connection timed out: connect, shown in the screenshot below. Any idea how to resolve it? Thank you.error-min.jpg

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@Julian.Bai

Thank you for reaching out to us.

I can connect to the server properly by using Putty.

1688354312444.png

1688354342155.png

It may relate to Proxy or Firewall settings in the client environment. Otherwise, please contact the Refinitiv News Archive support team via MyRefinitiv to verify the server status.



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Thanks Jira!

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