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ERROR:pyeikon:Backend error. 400 Bad Request

I cannot obtain the timeseries of the instrument 'C-STKOKL-2-EIA' . It worked fine for years but since the last few days I have been getting :

ERROR:pyeikon:Backend error. 400 Bad Request

ERROR:pyeikon:HTTP request failed: EikonError-Backend error. 400 Bad Request.


The same code works fine for some colleagues so it looks like it is a problem related to my account specifically.



eikon-data-api#technology#producterror-400
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Hello @davide.costanzo

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS

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Thanks,
AHS

1 Answer

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Hi @davide.costanzo ,

I cannot reproduce the error you have faced. To gain more detail, could you please follow the step 2.2 ) Refinitiv Data Library (RD Library) Eikon Data API and Refinitiv Data Library - Troubleshooting to see the debug log and put the information you get here for further investigation

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