When trying to use the standard Python's Eikon API, I get the following error code:
2023-10-02 08:55:48,082 P[4884] [WebSocket 0 4120] Receive message for login 192
: {'ID': 192, 'State': {'Code': 'ConnectionError', 'Data': 'Suspect', 'Stream':
'Closed', 'Text': 'Cannot establish connection to the platform'}, 'Type': 'Statu
s'}
2023-10-02 08:55:48,082 P[4884] [WebSocket 0 4120] Received status message:
{'Code': 'ConnectionError', 'Data': 'Suspect', 'Stream': 'Closed', 'Text': 'C
annot establish connection to the platform'}
2023-10-02 08:55:48,083 P[4884] [WebSocket 0 4120] Receive status message for un
known subscription id 192
The line of code that generates the error is:
streamping_prices.open()
After defining the API key, and the instruments to query. The error is thrown after the open() function is called.
Something to keep in mind is that there was no system's change in place before this error started to appear. It worked perfectly for a long time before that. Could this be something on Refinitv's end?
