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donia.augustine avatar image
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Error code 403: Access Denied

Hi,

I am trying to pull real time data via Eikon API using python. But I am getting an error message that states Access denied, although I am running my Eikon desktop parallelly. Can you suggest ways to fix it.

SourceCode:

1706284139927.png


ErrorMessage:

1706284073816.png


eikon-data-apirefinitiv-realtime#product
1706284073816.png (28.1 KiB)
1706284139927.png (6.0 KiB)
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Jirapongse avatar image
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@donia.augustine

Thank you for reaching out to us.

Accoring to the error, the account doesn't have permission to access this service due to lack of the 'trapi.data.pricing.read' scope.

Please contact the helpdesk team via MyRefinitiv or your Refinitiv account team or sales team to verify the account's permission.

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